deleting a corrupted normal.dot file

P

pjsolo

A WORD file became corrupted and unopenable. Tried many recovery approaches
but all failed. Discovered the normal.dot template is also corrupted and
WINDOWS will not allow normal.dot to be deleted, cut (repositioned elsewhere)
or renamed. WORD continues to opens files based on the corrupt normal.dot.
How can I stop it or delete it?
 
G

Graham Mayor

Close Word and Outlook. Press CTRL+ALT+DEL and see if there are any
instances of Winword still running. If there are, shut them down.

Delete any orphan temporary files -
http://www.gmayor.com/what_to_do_when_word_crashes.htm

You should now be able to rename normal.dot to normal.old. If not reboot and
try again. If you still can't rename it, come back and I'll tell you how to
rename it via DOS.

You may find that with the orphan temporay files removed you can open your
docment.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP


<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

normal.dot 1
MS Word (Vista) with corrupted template that isn't fixed with dele 2
Corrupted Normal.dot file 5
Signs of a Corrupt Normal.dot 3
Word normal.dot template size 2
Missing Normal.dot 5
Closing Normal.dot regularly when using a custom template 3
Word 2003 Won't Recreate a Normal.dot File 3

Top