deleting a single occurance of a recurring appointment

H

Harpreet Sidhu

I have a very peculiar situation I'm not sure if this is an Outlook client
issue or an Exchange issue so I will be posting the same question in the
Exchange newsgroup. Here is the scenario:

Server: Exchange 2003 Enterprise Edition running on Windows Server 2003 EE

Mailbox Owner: Outlook 2003 SP1
Delegate: Outlook 2003 SP1

I have a single user who has her assitant maintain her calendar, her
assistant is setup with 'Editor' rights on the calendar. The problem is that
whenever the delegate tries to delete a single occurence of a recurring
appointment NOTHING happens. I had the mailbox owner try to delete the same
single occurrence and NOTHING happened. The appointment remains there and the
free/busy time for that user does NOT clear either. I have tried to start
Outlook with the /cleanfreebusy switch on the mailbox owner's PC and still
NOTHING, the item does not delete PERIOD.

Interesting thing is that if I get the mailbox owner to login via OWA and
look at the calendar the appointment is not there (does not show up). So I
thought it might be a view related problem, nope. I tried to schedule an
appointment from my calendar via OWA with the person having this problem
(mailbox owner) for the same time as the occurrence we were trying to delete
and free/busy shows that user as busy for that time duration.

So after searching everywhere I have come to a conclusion that something is
wrong with that user's free/busy schedule and its not cleaning up properly.
Thank you in advance for any help from anyone!
 

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