Deleting account from computer

J

Johnanthen Lieber

I have a computer that we created a new account on. I am trying to delete
the old account, but I do not have the password. Is there a way to delete an
account from the 'client' computer without loggin in?
 
E

Emily

We do need to login the old Groove account and then click Options menu >
Preferences > in Accounts tab, click "Delete account from this computer" and
restart the computer to delete it.

If you don't have the password and cannot login the account, we have to
delete all the Groove data on the computer and then restore the useful Groove
data to workaround it.

related KB about how to do so:

How to back up your Groove account, workspaces, and messages
http://www.groove.net/support/kb/detail.cfm/docnum/HOW-00022

What do the Groove files Clean.bat and GrooveClean.exe do?
http://www.groove.net/support/kb/detail.cfm/docnum/TCN-00289
 

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