Deleting an unseen email address permanently

C

Chloe

Friend had change of email address - I deleted the old address and replaced
it with the new address. I cannot see the old one anywhere, but when I use
the distribution list she's on, the old address always pops up and bounces. I
cannot see the old address on either my distribution list or in the general
contact list.

Chloe
 
B

Brian Tillman

Chloe said:
Friend had change of email address - I deleted the old address and
replaced it with the new address. I cannot see the old one anywhere,
but when I use the distribution list she's on, the old address always
pops up and bounces. I cannot see the old address on either my
distribution list or in the general contact list.

Perhaps the old DL is in the autocompletion name cache. What version of
Outlook are you using?
 
B

Brian Tillman

Chloe said:
I'm using Outlook 2003

Try adding the DL to the To field again and pressing CTRL-K before leaving
the To field to force a reresolution of the DL.
 

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