Deleting corrupt sending email

D

dph

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: imap I have a corrupt email that keeps trying to be sent, but then return the error message that it cannot be sent (presumably because its corrupt). I can still send emails, it's just this one that's stuck as as there's no 'outbox' I can't see it to delete. Can anyone let me know how I can get rid of it?
Thanks.
 
M

Michel Bintener

Quit Entourage, then relaunch it while holding down the Shift key. This will
disable any schedules that run at startup, i.e. Entourage won't try to send
this email message. The Outbox folder is actually a local folder, so you
won't find it in your IMAP account. Check the "On My Computer" folder in the
folder list for the Outbox, then select and delete the corrupt email
message.
 
D

Diane_Ross_MVP

I have a corrupt email that won't delete, won't let me empty the delete
folder and is causing dreadful trouble.

This is a sign of database corruption. Hold down the Option key when
launching Entourage and select to rebuild the database.
 
W

William Smith [MVP]

I have a corrupt email that won't delete, won't let me empty the
delete folder and is causing dreadful trouble.

This earlier response of mine may be of use:

<http://groups.google.com/group/micr...ript+delete+tell+application#7e9e18c010594002>
or <http://tinyurl.com/ye5kbnc>

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 

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