Deleting e-mails

[biggnick916]

when i try to empty my deleted item folder, i can delete a few but then i get
an error message "the messaging interface has returned an unknown error, if
the problem presist, restart outlook". and when i try to delete from my
inbox, i can delete a few then i get "the Folder Is Full". this happens
every time i start outlook. ive tried uninstaling outlook and deleting my
mail accounts and same thing happens, but on my wifes account hers works
fine. anybody else having this problem.

 

[Roady [MVP]]

How big is your pst-file?
Check your pst-file for errors with scanpst.exe
See http://www.msoutlook.info/question/77

 

[biggnick916]

i installed outlooktool, when i run the "scanpst" it ask the name of the file
i want to scan. What file do i want to scan cause i dont know. oh!! im using
outlook 2007

 

[Brian Tillman]

i installed outlooktool, when i run the "scanpst" it ask the name of
the file i want to scan. What file do i want to scan cause i dont
know. oh!! im using outlook 2007

The name of your PST, of course. In Outlook, click Tools>Account Settings
and examine the Data Files tab. That will contain your PST name.

 

[biggnick916]

i finally was able to scan my pst.file, but i get error message "An
unexpected error prevened access to this file. use a disk error checking
program to check the disk, and then try using the microsoft outlook 2007
repair tool again

 

[Brian Tillman]

i finally was able to scan my pst.file, but i get error message "An
unexpected error prevened access to this file. use a disk error
checking program to check the disk, and then try using the microsoft
outlook 2007 repair tool again

And what happens when you run the disk error checking program? (chkdsk is
built into Windows).

 

[biggnick916]

when i run dskchk: WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3)...
Deleting index entry SiteRecruit_PageConfiguration_3332mt-us[2].js in index
$I30
of file 29864. Says this for several other entrys

chkdsk runs and say: Errors found. CHKDSK cannot continue in read-only mode.

 

[Brian Tillman]

when i run dskchk: WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3)...
Deleting index entry SiteRecruit_PageConfiguration_3332mt-us[2].js in
index $I30
of file 29864. Says this for several other entrys

chkdsk runs and say: Errors found. CHKDSK cannot continue in
read-only mode.

Open "My Computer" and right-click your C drive. Choose Properties. Select
the Tools tab. Click Check Now. Select both check boxes. Click Start.
Click Yes when asked if you want to schedule the check the next time you
boot. Click OK. Reboot.

 

[Kim]

I had this problem too. Pain in the ... I tried everything but would get the
message Errors have been detected in file
c:documents@settings/applicationdata/microsoft/outlook.outlook1.pst. Quit
outlook and all mailenable griops and use inbox repair tool scanpst.ext to
diagonost and repair....

HUH?? No real answers. My items wouldn't delete. Nothing worked until by
accident I figured out how to do it. Lots of people are having this issue
with no HeLP... Simple language
Step 1: Go in your start menu bottom left corner
Step 2: Click on SEARCH (NOT run)
Step 3: In the chose of Search files and folders make sure you check the box
that shows if you want hidden files.
Step 4: There will be 3 boxes ...In the search top box type in the words
scanpst.exe , leave the next box empty and the last box drop down menu you
choose to look in your C drive on your computer.
Step 5: It will search and find 2 scanpst files choose the top one RIGHT
click it.
Step6: Tis is your Office 12 file believe it or not....Find the file that
says scanspst looks like a broken envelop if you have your settings to show
icons...open it to browse box
Step7: Type in the browse box exactly what it said your error was...EXAMPLE
mine was....

C:\Documents and Settings\HP_Administrator\Local Settings\Application
Data\Microsoft\Outlook\Outlook1.pst

It runs the file and actually repairs the files! Now I went in and deleted
all of the ones stuck in my inbox and my deleted items with no issues!!

P.S Another hint.....If you can not find this error message you can go into
your microsoft OUTLOOK
1. Go into TOOLS at top choose account settings
2. Then Click on Tab that says Data files
3. Right click and COPY the pst. file
4. Close all the outlook program.

This really is very easy to do ....after putting up with errors for over 1
month of trying to understand how to fix things with no one out there with an
easy answer. This will work I made it as easy as Microsoft should have to fix
this issue. How many of us really know where any of those stupid files are.
Good Luck!

I understand what you are going through. Smart people just don't give good
directions for the average person to be able to do. Common instructions is
all we need.

kim

 

[Brian Tillman]

I had this problem too. Pain in the ... I tried everything but would
get the message Errors have been detected in file
c:documents@settings/applicationdata/microsoft/outlook.outlook1.pst.
Quit outlook and all mailenable griops and use inbox repair tool
scanpst.ext to diagonost and repair....

HUH?? No real answers.

It has been stated innumerable times in these newsgroups that the PST's
default location is a hidden folder and that you must enable viewing hidden
files and folders in order to search for it.