deleting mail...Outlook 2003 Student & Teacher

G

gaucho

I tried to send a group message (about 45) with 43 pictures attached (class
reunion stuff). It's stuck in the "outbox" / doesn't show in "sent" and
won't open...says "can't open - "Outlook has already begun sending". I left
it open overnight because it was so large (thought maybe take a long time to
send)...still no luck. Tried every way possible to delete and try
again...WON'T DELETE!

HELP!
 
V

VanguardLH

gaucho said:
I tried to send a group message (about 45) with 43 pictures attached (class
reunion stuff). It's stuck in the "outbox" / doesn't show in "sent" and
won't open...says "can't open - "Outlook has already begun sending". I left
it open overnight because it was so large (thought maybe take a long time to
send)...still no luck. Tried every way possible to delete and try
again...WON'T DELETE!

HELP!

Delete an item stuck in the Outbox folder:
- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe"). This ensures no
plug-ins get loaded when Outlook is loaded. Reloading Outlook in
offline mode means it won't touch the stuck item. If Outlook ever
touches the item, you cannot delete it.
- Delete the stuck item in the Outbox folder.
- Put Outlook in online mode (File -> Work Offline: disable).
- Exit Outlook.
- Reload Outlook.
 
M

Milly Staples [MVP - Outlook]

Click on File->Work Offline. Completely close Outlook (use task manager to
ensure no running outlook.exe processes are running). Open Outlook and
either move the item from the out box or delete it. Then click on
File->Uncheck work offline.

Remember, picture and video files are large - check with your ISP to see
what they set for the upper limit for a message size. Most ISPs limit it to
10 mb. Sending as many pictures as you tried to do probably exceeded their
limit.

Instead, try uploading them to a web site that allows you to post pictures
and send a link to them instead. You can use Windows Live Spaces for free.
Just sign in with your passport and create your space.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, gaucho asked:

| I tried to send a group message (about 45) with 43 pictures attached
| (class reunion stuff). It's stuck in the "outbox" / doesn't show in
| "sent" and won't open...says "can't open - "Outlook has already begun
| sending". I left it open overnight because it was so large (thought
| maybe take a long time to send)...still no luck. Tried every way
| possible to delete and try again...WON'T DELETE!
|
| HELP!
 
M

Milly Staples [MVP - Outlook]

You're welcome.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, gaucho asked:

| THANK YOU, THANK YOU!
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Click on File->Work Offline. Completely close Outlook (use task
|| manager to ensure no running outlook.exe processes are running).
|| Open Outlook and either move the item from the out box or delete it.
|| Then click on File->Uncheck work offline.
||
|| Remember, picture and video files are large - check with your ISP to
|| see what they set for the upper limit for a message size. Most ISPs
|| limit it to 10 mb. Sending as many pictures as you tried to do
|| probably exceeded their limit.
||
|| Instead, try uploading them to a web site that allows you to post
|| pictures and send a link to them instead. You can use Windows Live
|| Spaces for free. Just sign in with your passport and create your
|| space.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, gaucho asked:
||
||| I tried to send a group message (about 45) with 43 pictures attached
||| (class reunion stuff). It's stuck in the "outbox" / doesn't show in
||| "sent" and won't open...says "can't open - "Outlook has already
||| begun sending". I left it open overnight because it was so large
||| (thought maybe take a long time to send)...still no luck. Tried
||| every way possible to delete and try again...WON'T DELETE!
|||
||| HELP!
 

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