deleting unwanted folders in folder list pane?

[Ric]

Hello,

I am using Outlook 2002. When I open folder list pane, I see my two genuine
pst folders (hotmail and my personal pst file).

However, there are two unwanted folders there, named "personal folders".
There is no .pst file associated with them - I have checked the entire PC
using search, also have used Outlook's inbuilt data file manager. It is
therefore not possible to simply delete the associated pst file.

If I click on the "personal folders" in the folder pane, they do not expand,
I just get a message "data file not found".

Can anybody tell me how to get rid of these extraneous folders that appear
only in the folder list pane? They arose because I installed Outlook 2003,
which converted my data to the new pst format, but then I had to go back to
Outlook 2002 (because 2003 was incompatible with Winfax) and then I got into
a mess with getting my pst data back to 2002 format. I now have my data in
2002 format, but am left with these two extraneous folders.

Thank you.

 

[Milly Staples [MVP - Outlook]]

CAn you right click on them and select Close?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Ric asked:

| Hello,
|
| I am using Outlook 2002. When I open folder list pane, I see my two
| genuine pst folders (hotmail and my personal pst file).
|
| However, there are two unwanted folders there, named "personal
| folders". There is no .pst file associated with them - I have checked
| the entire PC using search, also have used Outlook's inbuilt data
| file manager. It is therefore not possible to simply delete the
| associated pst file.
|
| If I click on the "personal folders" in the folder pane, they do not
| expand, I just get a message "data file not found".
|
| Can anybody tell me how to get rid of these extraneous folders that
| appear only in the folder list pane? They arose because I installed
| Outlook 2003, which converted my data to the new pst format, but then
| I had to go back to Outlook 2002 (because 2003 was incompatible with
| Winfax) and then I got into a mess with getting my pst data back to
| 2002 format. I now have my data in 2002 format, but am left with
| these two extraneous folders.
|
| Thank you.

 

[Ric]

CAn you right click on them and select Close?

That worked for one of them - thanks. But the other just gives
"The set of folders could not be opened. Could not open the item. Try again"

 

[Brian Tillman]

That worked for one of them - thanks. But the other just gives
"The set of folders could not be opened. Could not open the item. Try
again"

Sounds like your mail profile is corrupt. You should create a new one.