Delivery address blank in envelopes and labels

T

tmgibs

Even when I select the address in the document, when I try to print an
envelope or label the delivery address information is not populated. The
feature works on a new document but not on the mail merge document that I am
using.
I went through the troubleshooting and can't see any problem with the
formatting, etc.

This document does have a footer and a header but can't see why this would
stop Word from picking up the highlighted and selected text in the address.
 

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