Deploy custom templates in Office 2007

[anne]

Trying to deploy custom templates in Office 2007 Pro Plus, according to
instructions on
http://technet2.microsoft.com/Office....mspx?mfr=true

I have created my Office package with OCT, I have the reg file pointing to a
server and that reg key included in the .msp. I have my XML and XSD, copied
from the technet instruction and modified accordingly.

When I deploy it only the first template listed in the XML displays. I have
different sections for wd, xl and pp as described in the instructions.

Need help! Been trying to fix this for weeks now. XML code below
-------------------------------------------------------------------------------------
<?xml version="1.0" encoding="utf-8"?>

<o:featuredcontent lcid="1033"
xmlns="urn:schemas-microsoft-comfficeffice"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:noNamespaceSchemaLocation = "\\dc02\all\templates\Validate_xml.xsd">


<o:application id="XL">
<o:featuredtemplates startdate="2007-01-01" enddate="2015-03-02">


<!-- TEMPLATE 1 -->
<o:featuredtemplate title="Excel Template"
source="\\dc02\all\templates\tradedoubler_excel_te mplate_2007.xltx" >
</o:featuredtemplate>

</o:featuredtemplates>
</o:application>


<o:application id="WD">
<o:featuredtemplates startdate="2007-01-01" enddate="2015-03-02">

<!-- TEMPLATE 2 -->
<o:featuredtemplate title="Letterhead TD Pull"
source="\\dc02\all\templates\letterhead_td_pull.do tx" >
</o:featuredtemplate>

<!-- TEMPLATE 3 -->
<o:featuredtemplate title="Letterhead TD Push"
source="\\dc02\all\templates\letterhead_td_push.do tx" >
</o:featuredtemplate>

<!-- TEMPLATE 4 -->
<o:featuredtemplate title="Letterhead TD Reach"
source="\\dc02\all\templates\letterhead_td_reach.d otx" >
</o:featuredtemplate>

<!-- TEMPLATE 5 -->
<o:featuredtemplate title="Letterhead TD Talk"
source="\\dc02\all\templates\letterhead_td_talk.do tx" >
</o:featuredtemplate>

<!-- TEMPLATE 6 -->
<o:featuredtemplate title="Letterhead TD Toolbox"
source="\\dc02\all\templates\letterhead_td_toolbox .dotx" >
</o:featuredtemplate>

<!-- TEMPLATE 7 -->
<o:featuredtemplate title="Letterhead TradeDoubler"
source="\\dc02\all\templates\letterhead_tradedoubl er.dotx" >
</o:featuredtemplate>

<!-- TEMPLATE 8 -->
<o:featuredtemplate title="TD Word Template 2007"
source="\\dc02\all\templates\tradedoubler_word_tem plate_2007.dotx" >
</o:featuredtemplate>

<!-- TEMPLATE 9 -->
<o:featuredtemplate title="TD Word Template HQ 2007"
source="\\dc02\all\templates\tradedoubler_word_tem plate_2007_hq.dotx" >
</o:featuredtemplate>

</o:featuredtemplates>
</o:application>

<o:application id="PP">
<o:featuredtemplates startdate="2007-01-01" enddate="2015-03-02">

<!-- TEMPLATE 10 -->
<o:featuredtemplate title="Sales Presentation 2007"
source="\\dc02\all\templates\2007_Sales_Presentati on_FINAL.potx" >
</o:featuredtemplate>

<!-- TEMPLATE 11 -->
<o:featuredtemplate title="TD WPresentation 2007"
source="\\dc02\all\templates\Presentation1.potx" >
</o:featuredtemplate>

</o:featuredtemplates>
</o:application>
</o:featuredcontent>

 

[Robert Zhao [MSFT]]

Hello Anne,

I'm have tested with the same XML code, and get the same result as you. Moreover, I make some changes on the code - put two templates in the first
application, but the result is the same - only the first template is shown. I need time to do more research and test to confirm the code. Your time and patience
are highly appreciated.

Have a nice weekend!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
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--------------------

 

[anne]

Thank you so very much! I have also tried and tried for weeks now, with
different code, all with the same result. I tried suing the start date tags
around each template, nothing happened. Furthermore, interesting is that the
first templates, in XL shows, the first in WD, but not the first in PP, but
the code is the same. Very strange! Bug?!
I will patiently await your help, hope you'll find a solution.

Nice weekend to you too!

BR, Anne

 

[Bob Buckland ?:-\)]

Hi Anne,

If you use the Office Customization Tool and add templates through, for example,

Features=>Modify User Settings=>Microsoft Office Word 2007=>New Document Links

to templates you've placed on your server, do the templates appear?

=============
Thank you so very much! I have also tried and tried for weeks now, with
different code, all with the same result. I tried suing the start date tags
around each template, nothing happened. Furthermore, interesting is that the
first templates, in XL shows, the first in WD, but not the first in PP, but
the code is the same. Very strange! Bug?!
I will patiently await your help, hope you'll find a solution.

Nice weekend to you too!

BR, Anne >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Robert Zhao [MSFT]]

Hi Anne,

I have contacted with product team, and they have been investigating this
issue. I will update you soon.

Thanks for Bob's suggestion. I have tried it, but I regret to say there is
no difference.

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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--------------------

 

[anne]

OK, will they contact me directly or do I need to go in here every day to
check? Is this prioritzed with the product team or should I open a case for
it, assuming I will not have to pay the incident price?

BR, Anne

 

[Robert Zhao [MSFT]]

Hi Anne,

I'm now collaborating with corresponding team investigating this issue and
I will update our progress in the newsgroup. Thanks for your patience and
attention.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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--------------------

Thread-Topic: Deploy custom templates in Office 2007
thread-index: Achu5DYl9lz+zLKAQmGxff0oE9Hfag==
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From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>

 

[Robert Zhao [MSFT]]

Hi Anne,

We are still testing in this issue. Thanks for your patience.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
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Date: Fri, 15 Feb 2008 11:33:11 GMT
Subject: Re: Deploy custom templates in Office 2007
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Hi Anne,

I'm now collaborating with corresponding team investigating this issue and
I will update our progress in the newsgroup. Thanks for your patience and
attention.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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--------------------

Thread-Topic: Deploy custom templates in Office 2007
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<[email protected]>
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Subject: Re: Deploy custom templates in Office 2007
Date: Thu, 14 Feb 2008 00:33:02 -0800
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OK, will they contact me directly or do I need to go in here every day to
check? Is this prioritzed with the product team or should I open a case for
it, assuming I will not have to pay the incident price?

BR, Anne

PP,

but

 

[anne]

OK thanks for the update. I am waiting patiently.

Hi Anne,

We are still testing in this issue. Thanks for your patience.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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<[email protected]>
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From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 15 Feb 2008 11:33:11 GMT
Subject: Re: Deploy custom templates in Office 2007
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Hi Anne,

I'm now collaborating with corresponding team investigating this issue and
I will update our progress in the newsgroup. Thanks for your patience and
attention.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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--------------------

Thread-Topic: Deploy custom templates in Office 2007
thread-index: Achu5DYl9lz+zLKAQmGxff0oE9Hfag==
X-WBNR-Posting-Host: 207.46.192.207
From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>

Subject: Re: Deploy custom templates in Office 2007
Date: Thu, 14 Feb 2008 00:33:02 -0800
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X-Tomcat-NG: microsoft.public.office.misc

OK, will they contact me directly or do I need to go in here every day to
check? Is this prioritzed with the product team or should I open a case for
it, assuming I will not have to pay the incident price?

BR, Anne

:

Hi Anne,

I have contacted with product team, and they have been investigating this
issue. I will update you soon.

Thanks for Bob's suggestion. I have tried it, but I regret to say there is
no difference.

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
From: "Bob Buckland ?:-\)" <75214.226(At Beautiful
Downtown)compuserve.com>
References: <[email protected]>
<[email protected]>
<[email protected]>
Subject: Re: Deploy custom templates in Office 2007
Date: Fri, 8 Feb 2008 06:34:31 -0800
Lines: 28
Organization: MS Office System Products MVP / Home Depot-Decor
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Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38042
X-Tomcat-NG: microsoft.public.office.misc

Hi Anne,

If you use the Office Customization Tool and add templates through, for
example,

Features=>Modify User Settings=>Microsoft Office Word 2007=>New Document
Links

to templates you've placed on your server, do the templates appear?

=============
Thank you so very much! I have also tried and tried for weeks now, with
different code, all with the same result. I tried suing the start date tags
around each template, nothing happened. Furthermore, interesting is that
the
first templates, in XL shows, the first in WD, but not the first in

PP,

but
the code is the same. Very strange! Bug?!
I will patiently await your help, hope you'll find a solution.

Nice weekend to you too!

BR, Anne >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Robert Zhao [MSFT]]

Hi Anne,

Thanks for your understanding! I'll post any progress I have in the
newsgroup.

Have a nice weekend!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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--------------------

Thread-Topic: Deploy custom templates in Office 2007
thread-index: AchzwZ8CRHQCmQsYRWu1q4z3Opzvag==
X-WBNR-Posting-Host: 207.46.192.207
From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

Subject: Re: Deploy custom templates in Office 2007
Date: Wed, 20 Feb 2008 05:08:01 -0800
Lines: 195
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X-Tomcat-NG: microsoft.public.office.misc

OK thanks for the update. I am waiting patiently.

Hi Anne,

We are still testing in this issue. Thanks for your patience.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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--------------------

X-Tomcat-ID: 93116891
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>

MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 15 Feb 2008 11:33:11 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 125
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38449
NNTP-Posting-Host: tk5tomimport1.phx.gbl 10.201.218.19

Hi Anne,

I'm now collaborating with corresponding team investigating this issue and
I will update our progress in the newsgroup. Thanks for your patience and
attention.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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--------------------
Thread-Topic: Deploy custom templates in Office 2007
thread-index: Achu5DYl9lz+zLKAQmGxff0oE9Hfag==
X-WBNR-Posting-Host: 207.46.192.207
From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Subject: Re: Deploy custom templates in Office 2007
Date: Thu, 14 Feb 2008 00:33:02 -0800
Lines: 84
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
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Newsgroups: microsoft.public.office.misc
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38402
NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.office.misc

OK, will they contact me directly or do I need to go in here every day to
check? Is this prioritzed with the product team or should I open a case
for
it, assuming I will not have to pay the incident price?

BR, Anne

:

Hi Anne,

I have contacted with product team, and they have been investigating
this
issue. I will update you soon.

Thanks for Bob's suggestion. I have tried it, but I regret to say there
is
no difference.

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your

newsreader
so

that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
From: "Bob Buckland ?:-\)" <75214.226(At Beautiful
Downtown)compuserve.com>
References: <[email protected]>
<[email protected]>
<[email protected]>
Subject: Re: Deploy custom templates in Office 2007
Date: Fri, 8 Feb 2008 06:34:31 -0800
Lines: 28
Organization: MS Office System Products MVP / Home Depot-Decor
X-Priority: 3
X-MSMail-Priority: Normal
X-Newsreader: Microsoft Outlook Express 6.00.2800.1914
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Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38042
X-Tomcat-NG: microsoft.public.office.misc

Hi Anne,

If you use the Office Customization Tool and add templates through, for
example,

Features=>Modify User Settings=>Microsoft Office Word 2007=>New
Document
Links

to templates you've placed on your server, do the templates appear?

=============
Thank you so very much! I have also tried and tried for weeks now, with
different code, all with the same result. I tried suing the start date
tags
around each template, nothing happened. Furthermore, interesting is
that
the
first templates, in XL shows, the first in WD, but not the first in PP,
but
the code is the same. Very strange! Bug?!
I will patiently await your help, hope you'll find a solution.

Nice weekend to you too!

BR, Anne >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Robert Zhao [MSFT]]

Hi Anne,

Thank you very much for your patience!

After many tests and investigations, we finally found that this issue is
reproduced when we omit the bitmap image in the template XML file. Once we
add them back, in another word, copy the complete sample code to be as our
template XML file, everything works fine.

Please follow the steps below the check it:

1. Create a new Templates.xml file like the following.
Note: Make sure "<o:media mediatype" and "<oreview filename" tags are
involved.
----------
<?xml version="1.0" encoding="utf-8"?>
<o:featuredcontent lcid="1033"
xmlns="urn:schemas-microsoft-comfficeffice">
<o:application id="WD">
<o:featuredtemplates startdate="2007-01-01" enddate="2009-03-02">

<!-- TEMPLATE 1 -->
<o:featuredtemplate title="Template 1"
source="C:\CustomerSpotlight\1.dotx" >
<o:media mediatype="gif" filename="1.gif"
source="C:\CustomerSpotlight\1.gif" />
<oreview filename="1big.gif"
source="C:\CustomerSpotlight\1.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 2 -->
<o:featuredtemplate title="Template 2"
source="C:\CustomerSpotlight\2.dotx" >
<o:media mediatype="gif" filename="2.gif"
source="C:\CustomerSpotlight\2.gif" />
<oreview filename="2big.gif"
source="C:\CustomerSpotlight\2.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 3 -->
<o:featuredtemplate title="Template 3"
source="C:\CustomerSpotlight\3.dotx" >
<o:media mediatype="gif" filename="3.gif"
source="C:\CustomerSpotlight\3.gif" />
<oreview filename="3big.gif"
source="C:\CustomerSpotlight\3.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 4 -->
<o:featuredtemplate title="Template 4"
source="C:\CustomerSpotlight\4.dotx" >
<o:media mediatype="gif" filename="4.gif"
source="C:\CustomerSpotlight\4.gif" />
<oreview filename="4big.gif"
source="C:\CustomerSpotlight\4.gif" />
</o:featuredtemplate>

</o:featuredtemplates>
</o:application>
</o:featuredcontent>
----------

2. Place the templates.xml in the directory called C:\CustomerSpotlight\.

3. Create the following sample collateral in the C:\Customerspotlight\
directory.
1.dotx, 2.dotx, 3.dotx, 4.dotx, 1.gif, 2.gif, 3.gif, 4.gif.

4. Make sure
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Spotlight\Providers\
<TabName> exists and make sure it has a string value called "ServiceURL"
pointing to C:\CustomerSpotlight\templates.xml.

5. Delete the
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Spotlight\Content\<T
abName> key, (you don't need to uninstall office to reset the spotlight).

6. Launch Word and bring up File New, click on the 'TabName' link in the
left navigation pane. You will see 4 templates.

I have raised this issue to our product team and the appropriate TechNet
article will be updated in the future. Please have a look on it regularly
to get the update information.

Deploy custom templates in the 2007 Office system
http://technet.microsoft.com/en-us/library/cc178976.aspx

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
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<[email protected]>
<[email protected]>
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<[email protected]>
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<[email protected]>

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From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 22 Feb 2008 07:07:28 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 231
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38867
NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182

Hi Anne,

Thanks for your understanding! I'll post any progress I have in the
newsgroup.

Have a nice weekend!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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--------------------

Thread-Topic: Deploy custom templates in Office 2007
thread-index: AchzwZ8CRHQCmQsYRWu1q4z3Opzvag==
X-WBNR-Posting-Host: 207.46.192.207
From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

Subject: Re: Deploy custom templates in Office 2007
Date: Wed, 20 Feb 2008 05:08:01 -0800
Lines: 195
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
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NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.office.misc

OK thanks for the update. I am waiting patiently.

Hi Anne,

We are still testing in this issue. Thanks for your patience.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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--------------------
X-Tomcat-ID: 93116891
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 15 Feb 2008 11:33:11 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 125
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38449
NNTP-Posting-Host: tk5tomimport1.phx.gbl 10.201.218.19

Hi Anne,

I'm now collaborating with corresponding team investigating this issue and
I will update our progress in the newsgroup. Thanks for your patience and
attention.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------
Thread-Topic: Deploy custom templates in Office 2007
thread-index: Achu5DYl9lz+zLKAQmGxff0oE9Hfag==
X-WBNR-Posting-Host: 207.46.192.207
From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Subject: Re: Deploy custom templates in Office 2007
Date: Thu, 14 Feb 2008 00:33:02 -0800
Lines: 84
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
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Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38402
NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.office.misc

OK, will they contact me directly or do I need to go in here every

day

to

 

[Robert Zhao [MSFT]]

Hi Anne,

I'd like to check if you receive my last reply and try the steps. If there
is any feedback, please feel free to post back.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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--------------------

X-Tomcat-ID: 144644597
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Wed, 12 Mar 2008 04:48:48 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 358
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:40057
NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20

Hi Anne,

Thank you very much for your patience!

After many tests and investigations, we finally found that this issue is
reproduced when we omit the bitmap image in the template XML file. Once we
add them back, in another word, copy the complete sample code to be as our
template XML file, everything works fine.

Please follow the steps below the check it:

1. Create a new Templates.xml file like the following.
Note: Make sure "<o:media mediatype" and "<oreview filename" tags are
involved.
----------
<?xml version="1.0" encoding="utf-8"?>
<o:featuredcontent lcid="1033"
xmlns="urn:schemas-microsoft-comfficeffice">
<o:application id="WD">
<o:featuredtemplates startdate="2007-01-01" enddate="2009-03-02">

<!-- TEMPLATE 1 -->
<o:featuredtemplate title="Template 1"
source="C:\CustomerSpotlight\1.dotx" >
<o:media mediatype="gif" filename="1.gif"
source="C:\CustomerSpotlight\1.gif" />
<oreview filename="1big.gif"
source="C:\CustomerSpotlight\1.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 2 -->
<o:featuredtemplate title="Template 2"
source="C:\CustomerSpotlight\2.dotx" >
<o:media mediatype="gif" filename="2.gif"
source="C:\CustomerSpotlight\2.gif" />
<oreview filename="2big.gif"
source="C:\CustomerSpotlight\2.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 3 -->
<o:featuredtemplate title="Template 3"
source="C:\CustomerSpotlight\3.dotx" >
<o:media mediatype="gif" filename="3.gif"
source="C:\CustomerSpotlight\3.gif" />
<oreview filename="3big.gif"
source="C:\CustomerSpotlight\3.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 4 -->
<o:featuredtemplate title="Template 4"
source="C:\CustomerSpotlight\4.dotx" >
<o:media mediatype="gif" filename="4.gif"
source="C:\CustomerSpotlight\4.gif" />
<oreview filename="4big.gif"
source="C:\CustomerSpotlight\4.gif" />
</o:featuredtemplate>

</o:featuredtemplates>
</o:application>
</o:featuredcontent>
----------

2. Place the templates.xml in the directory called C:\CustomerSpotlight\.

3. Create the following sample collateral in the C:\Customerspotlight\
directory.
1.dotx, 2.dotx, 3.dotx, 4.dotx, 1.gif, 2.gif, 3.gif, 4.gif.

4. Make sure
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Spotlight\Providers \
<TabName> exists and make sure it has a string value called "ServiceURL"
pointing to C:\CustomerSpotlight\templates.xml.

5. Delete the
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Spotlight\Content\< T
abName> key, (you don't need to uninstall office to reset the spotlight).

6. Launch Word and bring up File New, click on the 'TabName' link in the
left navigation pane. You will see 4 templates.

I have raised this issue to our product team and the appropriate TechNet
article will be updated in the future. Please have a look on it regularly
to get the update information.

Deploy custom templates in the 2007 Office system
http://technet.microsoft.com/en-us/library/cc178976.aspx

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

X-Tomcat-ID: 55990754
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 22 Feb 2008 07:07:28 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 231
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38867
NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182

Hi Anne,

Thanks for your understanding! I'll post any progress I have in the
newsgroup.

Have a nice weekend!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

Thread-Topic: Deploy custom templates in Office 2007
thread-index: AchzwZ8CRHQCmQsYRWu1q4z3Opzvag==
X-WBNR-Posting-Host: 207.46.192.207
From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

Subject: Re: Deploy custom templates in Office 2007
Date: Wed, 20 Feb 2008 05:08:01 -0800
Lines: 195
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
Newsgroups: microsoft.public.office.misc
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38697
NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.office.misc

OK thanks for the update. I am waiting patiently.

:

Hi Anne,

We are still testing in this issue. Thanks for your patience.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
X-Tomcat-ID: 93116891
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 15 Feb 2008 11:33:11 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 125
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38449
NNTP-Posting-Host: tk5tomimport1.phx.gbl 10.201.218.19

Hi Anne,

I'm now collaborating with corresponding team investigating this

issue
and

I will update our progress in the newsgroup. Thanks for your patience and
attention.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------
Thread-Topic: Deploy custom templates in Office 2007
thread-index: Achu5DYl9lz+zLKAQmGxff0oE9Hfag==
X-WBNR-Posting-Host: 207.46.192.207
From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Subject: Re: Deploy custom templates in Office 2007
Date: Thu, 14 Feb 2008 00:33:02 -0800
Lines: 84
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
Newsgroups: microsoft.public.office.misc
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38402
NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.office.misc

OK, will they contact me directly or do I need to go in here every

day

to
check? Is this prioritzed with the product team or should I open a case
for
it, assuming I will not have to pay the incident price?

BR, Anne

:

Hi Anne,

I have contacted with product team, and they have been investigating
this
issue. I will update you soon.

Thanks for Bob's suggestion. I have tried it, but I regret to say there
is
no difference.

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
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--------------------
From: "Bob Buckland ?:-\)" <75214.226(At Beautiful
Downtown)compuserve.com>
References: <[email protected]>
<[email protected]>
<[email protected]>
Subject: Re: Deploy custom templates in Office 2007
Date: Fri, 8 Feb 2008 06:34:31 -0800
Lines: 28
Organization: MS Office System Products MVP / Home Depot-Decor
X-Priority: 3
X-MSMail-Priority: Normal
X-Newsreader: Microsoft Outlook Express 6.00.2800.1914
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1914
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
NNTP-Posting-Host: cpe-75-82-17-134.socal.res.rr.com 75.82.17.134
Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38042
X-Tomcat-NG: microsoft.public.office.misc

Hi Anne,

If you use the Office Customization Tool and add templates through,
for
example,

Features=>Modify User Settings=>Microsoft Office Word 2007=>New
Document
Links

to templates you've placed on your server, do the templates appear?

=============
Thank you so very much! I have also tried and tried for weeks

now,
with

different code, all with the same result. I tried suing the start date
tags
around each template, nothing happened. Furthermore, interesting is
that
the
first templates, in XL shows, the first in WD, but not the first in
PP,
but
the code is the same. Very strange! Bug?!
I will patiently await your help, hope you'll find a solution.

Nice weekend to you too!

BR, Anne >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[anne]

Hi,

thanks for your answer. Just got back from vacation and haven't had time to
try this out yet. Will do so next week and get back to you with the result.

BR, Anne

Hi Anne,

I'd like to check if you receive my last reply and try the steps. If there
is any feedback, please feel free to post back.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

X-Tomcat-ID: 144644597
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Wed, 12 Mar 2008 04:48:48 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 358
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:40057
NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20

Hi Anne,

Thank you very much for your patience!

After many tests and investigations, we finally found that this issue is
reproduced when we omit the bitmap image in the template XML file. Once we
add them back, in another word, copy the complete sample code to be as our
template XML file, everything works fine.

Please follow the steps below the check it:

1. Create a new Templates.xml file like the following.
Note: Make sure "<o:media mediatype" and "<oreview filename" tags are
involved.
----------
<?xml version="1.0" encoding="utf-8"?>
<o:featuredcontent lcid="1033"
xmlns="urn:schemas-microsoft-comfficeffice">
<o:application id="WD">
<o:featuredtemplates startdate="2007-01-01" enddate="2009-03-02">

<!-- TEMPLATE 1 -->
<o:featuredtemplate title="Template 1"
source="C:\CustomerSpotlight\1.dotx" >
<o:media mediatype="gif" filename="1.gif"
source="C:\CustomerSpotlight\1.gif" />
<oreview filename="1big.gif"
source="C:\CustomerSpotlight\1.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 2 -->
<o:featuredtemplate title="Template 2"
source="C:\CustomerSpotlight\2.dotx" >
<o:media mediatype="gif" filename="2.gif"
source="C:\CustomerSpotlight\2.gif" />
<oreview filename="2big.gif"
source="C:\CustomerSpotlight\2.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 3 -->
<o:featuredtemplate title="Template 3"
source="C:\CustomerSpotlight\3.dotx" >
<o:media mediatype="gif" filename="3.gif"
source="C:\CustomerSpotlight\3.gif" />
<oreview filename="3big.gif"
source="C:\CustomerSpotlight\3.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 4 -->
<o:featuredtemplate title="Template 4"
source="C:\CustomerSpotlight\4.dotx" >
<o:media mediatype="gif" filename="4.gif"
source="C:\CustomerSpotlight\4.gif" />
<oreview filename="4big.gif"
source="C:\CustomerSpotlight\4.gif" />
</o:featuredtemplate>

</o:featuredtemplates>
</o:application>
</o:featuredcontent>
----------

2. Place the templates.xml in the directory called C:\CustomerSpotlight\.

3. Create the following sample collateral in the C:\Customerspotlight\
directory.
1.dotx, 2.dotx, 3.dotx, 4.dotx, 1.gif, 2.gif, 3.gif, 4.gif.

4. Make sure
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Spotlight\Providers \
<TabName> exists and make sure it has a string value called "ServiceURL"
pointing to C:\CustomerSpotlight\templates.xml.

5. Delete the
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Spotlight\Content\< T
abName> key, (you don't need to uninstall office to reset the spotlight).

6. Launch Word and bring up File New, click on the 'TabName' link in the
left navigation pane. You will see 4 templates.

I have raised this issue to our product team and the appropriate TechNet
article will be updated in the future. Please have a look on it regularly
to get the update information.

Deploy custom templates in the 2007 Office system
http://technet.microsoft.com/en-us/library/cc178976.aspx

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

X-Tomcat-ID: 55990754
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 22 Feb 2008 07:07:28 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 231
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38867
NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182

Hi Anne,

Thanks for your understanding! I'll post any progress I have in the
newsgroup.

Have a nice weekend!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
Thread-Topic: Deploy custom templates in Office 2007
thread-index: AchzwZ8CRHQCmQsYRWu1q4z3Opzvag==
X-WBNR-Posting-Host: 207.46.192.207
From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Subject: Re: Deploy custom templates in Office 2007
Date: Wed, 20 Feb 2008 05:08:01 -0800
Lines: 195
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
Newsgroups: microsoft.public.office.misc
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38697
NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.office.misc

OK thanks for the update. I am waiting patiently.

:

Hi Anne,

We are still testing in this issue. Thanks for your patience.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
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=====================================================
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--------------------
X-Tomcat-ID: 93116891
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 15 Feb 2008 11:33:11 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 125
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38449
NNTP-Posting-Host: tk5tomimport1.phx.gbl 10.201.218.19

Hi Anne,

I'm now collaborating with corresponding team investigating this issue
and
I will update our progress in the newsgroup. Thanks for your patience
and
attention.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------

 

[Robert Zhao [MSFT]]

Hi Anne,

Please take your time. If you encounter any problem, please feel free to
let me know.

Look forward to your further update.

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

Thread-Topic: Deploy custom templates in Office 2007
thread-index: AciI8G8ebUxdS9GoR66mhFGiimB8pQ==
X-WBNR-Posting-Host: 207.46.19.197
From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

Subject: Re: Deploy custom templates in Office 2007
Date: Tue, 18 Mar 2008 05:06:01 -0700
Lines: 309
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
Newsgroups: microsoft.public.office.misc
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:40443
NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
X-Tomcat-NG: microsoft.public.office.misc

Hi,

thanks for your answer. Just got back from vacation and haven't had time to
try this out yet. Will do so next week and get back to you with the result.

BR, Anne

Hi Anne,

I'd like to check if you receive my last reply and try the steps. If there
is any feedback, please feel free to post back.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

X-Tomcat-ID: 144644597
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Wed, 12 Mar 2008 04:48:48 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 358
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:40057
NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20

Hi Anne,

Thank you very much for your patience!

After many tests and investigations, we finally found that this issue is
reproduced when we omit the bitmap image in the template XML file. Once we
add them back, in another word, copy the complete sample code to be as our
template XML file, everything works fine.

Please follow the steps below the check it:

1. Create a new Templates.xml file like the following.
Note: Make sure "<o:media mediatype" and "<oreview filename" tags are
involved.
----------
<?xml version="1.0" encoding="utf-8"?>
<o:featuredcontent lcid="1033"
xmlns="urn:schemas-microsoft-comfficeffice">
<o:application id="WD">
<o:featuredtemplates startdate="2007-01-01" enddate="2009-03-02">

<!-- TEMPLATE 1 -->
<o:featuredtemplate title="Template 1"
source="C:\CustomerSpotlight\1.dotx" >
<o:media mediatype="gif" filename="1.gif"
source="C:\CustomerSpotlight\1.gif" />
<oreview filename="1big.gif"
source="C:\CustomerSpotlight\1.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 2 -->
<o:featuredtemplate title="Template 2"
source="C:\CustomerSpotlight\2.dotx" >
<o:media mediatype="gif" filename="2.gif"
source="C:\CustomerSpotlight\2.gif" />
<oreview filename="2big.gif"
source="C:\CustomerSpotlight\2.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 3 -->
<o:featuredtemplate title="Template 3"
source="C:\CustomerSpotlight\3.dotx" >
<o:media mediatype="gif" filename="3.gif"
source="C:\CustomerSpotlight\3.gif" />
<oreview filename="3big.gif"
source="C:\CustomerSpotlight\3.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 4 -->
<o:featuredtemplate title="Template 4"
source="C:\CustomerSpotlight\4.dotx" >
<o:media mediatype="gif" filename="4.gif"
source="C:\CustomerSpotlight\4.gif" />
<oreview filename="4big.gif"
source="C:\CustomerSpotlight\4.gif" />
</o:featuredtemplate>

</o:featuredtemplates>
</o:application>
</o:featuredcontent>
----------

2. Place the templates.xml in the directory called C:\CustomerSpotlight\.

3. Create the following sample collateral in the C:\Customerspotlight\
directory.
1.dotx, 2.dotx, 3.dotx, 4.dotx, 1.gif, 2.gif, 3.gif, 4.gif.

4. Make sure

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Spotlight\Providers

\
<TabName> exists and make sure it has a string value called "ServiceURL"
pointing to C:\CustomerSpotlight\templates.xml.

5. Delete the

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Spotlight\Content\<

T
abName> key, (you don't need to uninstall office to reset the spotlight).

6. Launch Word and bring up File New, click on the 'TabName' link in the
left navigation pane. You will see 4 templates.

I have raised this issue to our product team and the appropriate TechNet
article will be updated in the future. Please have a look on it regularly
to get the update information.

Deploy custom templates in the 2007 Office system
http://technet.microsoft.com/en-us/library/cc178976.aspx

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
X-Tomcat-ID: 55990754
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 22 Feb 2008 07:07:28 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 231
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38867
NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182

Hi Anne,

Thanks for your understanding! I'll post any progress I have in the
newsgroup.

Have a nice weekend!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
Thread-Topic: Deploy custom templates in Office 2007
thread-index: AchzwZ8CRHQCmQsYRWu1q4z3Opzvag==
X-WBNR-Posting-Host: 207.46.192.207
From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Subject: Re: Deploy custom templates in Office 2007
Date: Wed, 20 Feb 2008 05:08:01 -0800
Lines: 195
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
Newsgroups: microsoft.public.office.misc
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38697
NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.office.misc

OK thanks for the update. I am waiting patiently.

:

Hi Anne,

We are still testing in this issue. Thanks for your patience.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
X-Tomcat-ID: 93116891
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 15 Feb 2008 11:33:11 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 125
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38449
NNTP-Posting-Host: tk5tomimport1.phx.gbl 10.201.218.19

Hi Anne,

I'm now collaborating with corresponding team investigating this issue
and
I will update our progress in the newsgroup. Thanks for your patience
and
attention.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------

 

[Robert Zhao [MSFT]]

Hi Anne,

How are things going? I've not heard back from you in a few days and wanted to check on the status of the issue. If you have any updates or need any further
assistance on this issue, please feel free to let me know. I am glad to be of assistance.

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

X-Tomcat-ID: 92346877
References: <[email protected]> <[email protected]> <56A841AA-FCDD-4DEE-

(e-mail address removed)> <[email protected]> <[email protected]>
<[email protected]> <[email protected]> <mLA6gFvcIHA.2164
@TK2MSFTNGHUB02.phx.gbl> <[email protected]> <[email protected]>

MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Thu, 20 Mar 2008 11:04:27 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 365
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:40603
NNTP-Posting-Host: TOMCATIMPORT3 10.201.220.210

Hi Anne,

Please take your time. If you encounter any problem, please feel free to
let me know.

Look forward to your further update.

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

Thread-Topic: Deploy custom templates in Office 2007
thread-index: AciI8G8ebUxdS9GoR66mhFGiimB8pQ==
X-WBNR-Posting-Host: 207.46.19.197
From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>

Subject: Re: Deploy custom templates in Office 2007
Date: Tue, 18 Mar 2008 05:06:01 -0700
Lines: 309
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
Newsgroups: microsoft.public.office.misc
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:40443
NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
X-Tomcat-NG: microsoft.public.office.misc

Hi,

thanks for your answer. Just got back from vacation and haven't had time to
try this out yet. Will do so next week and get back to you with the result.

BR, Anne

Hi Anne,

I'd like to check if you receive my last reply and try the steps. If there
is any feedback, please feel free to post back.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------
X-Tomcat-ID: 144644597
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Wed, 12 Mar 2008 04:48:48 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 358
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:40057
NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20

Hi Anne,

Thank you very much for your patience!

After many tests and investigations, we finally found that this issue is
reproduced when we omit the bitmap image in the template XML file. Once we
add them back, in another word, copy the complete sample code to be as our
template XML file, everything works fine.

Please follow the steps below the check it:

1. Create a new Templates.xml file like the following.
Note: Make sure "<o:media mediatype" and "<oreview filename" tags are
involved.
----------
<?xml version="1.0" encoding="utf-8"?>
<o:featuredcontent lcid="1033"
xmlns="urn:schemas-microsoft-comfficeffice">
<o:application id="WD">
<o:featuredtemplates startdate="2007-01-01" enddate="2009-03-02">

<!-- TEMPLATE 1 -->
<o:featuredtemplate title="Template 1"
source="C:\CustomerSpotlight\1.dotx" >
<o:media mediatype="gif" filename="1.gif"
source="C:\CustomerSpotlight\1.gif" />
<oreview filename="1big.gif"
source="C:\CustomerSpotlight\1.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 2 -->
<o:featuredtemplate title="Template 2"
source="C:\CustomerSpotlight\2.dotx" >
<o:media mediatype="gif" filename="2.gif"
source="C:\CustomerSpotlight\2.gif" />
<oreview filename="2big.gif"
source="C:\CustomerSpotlight\2.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 3 -->
<o:featuredtemplate title="Template 3"
source="C:\CustomerSpotlight\3.dotx" >
<o:media mediatype="gif" filename="3.gif"
source="C:\CustomerSpotlight\3.gif" />
<oreview filename="3big.gif"
source="C:\CustomerSpotlight\3.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 4 -->
<o:featuredtemplate title="Template 4"
source="C:\CustomerSpotlight\4.dotx" >
<o:media mediatype="gif" filename="4.gif"
source="C:\CustomerSpotlight\4.gif" />
<oreview filename="4big.gif"
source="C:\CustomerSpotlight\4.gif" />
</o:featuredtemplate>

</o:featuredtemplates>
</o:application>
</o:featuredcontent>
----------

2. Place the templates.xml in the directory called C:\CustomerSpotlight\.

3. Create the following sample collateral in the C:\Customerspotlight\
directory.
1.dotx, 2.dotx, 3.dotx, 4.dotx, 1.gif, 2.gif, 3.gif, 4.gif.

4. Make sure
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Spotlight\Providers
\
<TabName> exists and make sure it has a string value called "ServiceURL"
pointing to C:\CustomerSpotlight\templates.xml.

5. Delete the
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Spotlight\Content\<
T
abName> key, (you don't need to uninstall office to reset the spotlight).

6. Launch Word and bring up File New, click on the 'TabName' link in the
left navigation pane. You will see 4 templates.

I have raised this issue to our product team and the appropriate TechNet
article will be updated in the future. Please have a look on it regularly
to get the update information.

Deploy custom templates in the 2007 Office system
http://technet.microsoft.com/en-us/library/cc178976.aspx

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
X-Tomcat-ID: 55990754
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 22 Feb 2008 07:07:28 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 231
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38867
NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182

Hi Anne,

Thanks for your understanding! I'll post any progress I have in the
newsgroup.

Have a nice weekend!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
Thread-Topic: Deploy custom templates in Office 2007
thread-index: AchzwZ8CRHQCmQsYRWu1q4z3Opzvag==
X-WBNR-Posting-Host: 207.46.192.207
From: =?Utf-8?B?YW5uZQ==?= <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Subject: Re: Deploy custom templates in Office 2007
Date: Wed, 20 Feb 2008 05:08:01 -0800
Lines: 195
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
Newsgroups: microsoft.public.office.misc
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38697
NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.office.misc

OK thanks for the update. I am waiting patiently.

:

Hi Anne,

We are still testing in this issue. Thanks for your patience.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
X-Tomcat-ID: 93116891
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 15 Feb 2008 11:33:11 GMT
Subject: Re: Deploy custom templates in Office 2007
X-Tomcat-NG: microsoft.public.office.misc
Message-ID: <[email protected]>
Newsgroups: microsoft.public.office.misc
Lines: 125
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:38449
NNTP-Posting-Host: tk5tomimport1.phx.gbl 10.201.218.19

Hi Anne,

I'm now collaborating with corresponding team investigating this
issue
and
I will update our progress in the newsgroup. Thanks for your patience
and
attention.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------

 

[Keeshus]

Greetings Robert,

Sorry to bring this topic up again, but im having a slight problem with this
one aswell.
I have copied and pasted everything from the post below with the
CustomerSpotLight folder on the C drive, also tried to use the XML on several
locations on our server but I cant get it to work(together with preview and
media pictures). It does show the folder in the "New" window of Word but it
will not show the templates.

I hope you can assist on this it would help me a great lot,

Kees Hus

Lamark BV
Small Business server 2003 Administrator

Hi Anne,

How are things going? I've not heard back from you in a few days and wanted to check on the status of the issue. If you have any updates or need any further
assistance on this issue, please feel free to let me know. I am glad to be of assistance.

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

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<[email protected]> <[email protected]> <mLA6gFvcIHA.2164
@TK2MSFTNGHUB02.phx.gbl> <[email protected]> <[email protected]>

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From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Thu, 20 Mar 2008 11:04:27 GMT
Subject: Re: Deploy custom templates in Office 2007
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Hi Anne,

Please take your time. If you encounter any problem, please feel free to
let me know.

Look forward to your further update.

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
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Thread-Topic: Deploy custom templates in Office 2007
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Subject: Re: Deploy custom templates in Office 2007
Date: Tue, 18 Mar 2008 05:06:01 -0700
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Hi,

thanks for your answer. Just got back from vacation and haven't had time to
try this out yet. Will do so next week and get back to you with the result.

BR, Anne

:

Hi Anne,

I'd like to check if you receive my last reply and try the steps. If there
is any feedback, please feel free to post back.

Have a nice day!

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
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Organization: Microsoft
Date: Wed, 12 Mar 2008 04:48:48 GMT
Subject: Re: Deploy custom templates in Office 2007
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Hi Anne,

Thank you very much for your patience!

After many tests and investigations, we finally found that this issue is
reproduced when we omit the bitmap image in the template XML file. Once we
add them back, in another word, copy the complete sample code to be as our
template XML file, everything works fine.

Please follow the steps below the check it:

1. Create a new Templates.xml file like the following.
Note: Make sure "<o:media mediatype" and "<oreview filename" tags are
involved.
----------
<?xml version="1.0" encoding="utf-8"?>
<o:featuredcontent lcid="1033"
xmlns="urn:schemas-microsoft-comfficeffice">
<o:application id="WD">
<o:featuredtemplates startdate="2007-01-01" enddate="2009-03-02">

<!-- TEMPLATE 1 -->
<o:featuredtemplate title="Template 1"
source="C:\CustomerSpotlight\1.dotx" >
<o:media mediatype="gif" filename="1.gif"
source="C:\CustomerSpotlight\1.gif" />
<oreview filename="1big.gif"
source="C:\CustomerSpotlight\1.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 2 -->
<o:featuredtemplate title="Template 2"
source="C:\CustomerSpotlight\2.dotx" >
<o:media mediatype="gif" filename="2.gif"
source="C:\CustomerSpotlight\2.gif" />
<oreview filename="2big.gif"
source="C:\CustomerSpotlight\2.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 3 -->
<o:featuredtemplate title="Template 3"
source="C:\CustomerSpotlight\3.dotx" >
<o:media mediatype="gif" filename="3.gif"
source="C:\CustomerSpotlight\3.gif" />
<oreview filename="3big.gif"
source="C:\CustomerSpotlight\3.gif" />
</o:featuredtemplate>

<!-- TEMPLATE 4 -->
<o:featuredtemplate title="Template 4"
source="C:\CustomerSpotlight\4.dotx" >
<o:media mediatype="gif" filename="4.gif"
source="C:\CustomerSpotlight\4.gif" />
<oreview filename="4big.gif"
source="C:\CustomerSpotlight\4.gif" />
</o:featuredtemplate>

</o:featuredtemplates>
</o:application>
</o:featuredcontent>
----------

2. Place the templates.xml in the directory called C:\CustomerSpotlight\.

3. Create the following sample collateral in the C:\Customerspotlight\
directory.
1.dotx, 2.dotx, 3.dotx, 4.dotx, 1.gif, 2.gif, 3.gif, 4.gif.

4. Make sure

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Spotlight\Providers
\
<TabName> exists and make sure it has a string value called "ServiceURL"
pointing to C:\CustomerSpotlight\templates.xml.

5. Delete the

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Spotlight\Content\<
T
abName> key, (you don't need to uninstall office to reset the spotlight).

6. Launch Word and bring up File New, click on the 'TabName' link in the
left navigation pane. You will see 4 templates.

I have raised this issue to our product team and the appropriate TechNet
article will be updated in the future. Please have a look on it regularly
to get the update information.

Deploy custom templates in the 2007 Office system
http://technet.microsoft.com/en-us/library/cc178976.aspx

Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
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From: (e-mail address removed) (Robert Zhao [MSFT])
Organization: Microsoft
Date: Fri, 22 Feb 2008 07:07:28 GMT
Subject: Re: Deploy custom templates in Office 2007
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Hi Anne,

Thanks for your understanding! I'll post any progress I have in the
newsgroup.

Have a nice weekend!