Hi Tom,
Thanks for your reply and the detail information about how you fixed the
issue. I am glad to hear that the problem has been fixed after extending
the Group Policy scripts time out setting (it is not related to the account
permission as the policy is in computer startup).
If you have any other questions or concerns, please do not hesitate to
contact me. It is always my pleasure to be of assistance.
Have a nice day!
Best regards,
Emily Lin
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
======================================================
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======================================================
--------------------
| From: "TC" <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
| Subject: Re: Deploying Office 07 with Group Policy
| Date: Tue, 11 Sep 2007 12:55:13 +1000
| Lines: 244
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3138
| X-RFC2646: Format=Flowed; Original
| Message-ID: <
[email protected]>
| Newsgroups: microsoft.public.office.setup
| NNTP-Posting-Host: mail.connections.org.au 122.102.96.230
| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:6939
| X-Tomcat-NG: microsoft.public.office.setup
|
| Hi Emily,
|
| Thanks for your reply. I have done some further testing and can confirm
the
| following:
|
| The computers where installation failed were older computers and took
about
| 20 minutes to install Office 2007. Logging on as a standard user or as an
| administrator makes no difference. The installaion runs smoothly for the
| first 10 minutes until the time out for GP logon scripts is reached. From
| this point on you get a few errors in the event log saying that office
has
| not installed correctly.
|
| Setting the time out to longer fixed the problem. (Computer
| Configuration/Administrative Templates/System/Scripts/Maximun wait time
for
| Group Policy scripts) I set it to 2400 seconds to be safe as another
older
| computer I tested it on took 30 minutes to install.
|
| With the above setting, Office installed without problem even if no one
logs
| on to the computer.
|
| Tom
|
|
| | > Hi Tom,
| >
| > Thanks for your reply. If you reply to me in Emails, please contain the
| > post ID 40380670. Thanks.
| >
| > The error "execution of GPO scripts has timed out and have been
| > terminated"
| > means that there is problem with the GPO execution.
| >
| > As you tested, Office 2007 is not installed properly on two other
| > computers
| > which you don't have administrator rights. Please disable the GPO. Log
in
| > the two computers as Administrator and uninstall Office 2007. And then
| > enable the GPO. Login the two computers as Local Administrator (not your
| > domain user account). What is the result?
| >
| > If it doesn't work, disable the original GPO. Create another GPO, and
add
| > the following script to the Computer Startup Script. Test the issue
again.
| >
| > ----------------SCRIPT STARTS---------------- REM
| > *********************************************************************
| > REM Environment customization begins here. Modify variables below.
| > REM
*********************************************************************
| >
| > REM Get ProductName from the Office product's core Setup.xml file.
| > set ProductName=PROPLUs
| >
| > REM Set DeployServer to a network-accessible location containing the
| > Office
| > source files.
| > set DeployServer=\\caulsrv1\install\off2k7\
| >
| > REM Set ConfigFile to the configuration file to be used for deployment
REM
| > (required)
| > set ConfigFile=\\caulsrv1\install\off2k7\proplus.WW\config.xml
| >
| > REM Set LogLocation to a central directory to collect log files.
| > set LogLocation=\\caulsrv1\install\off2k7logs
| >
| > REM
*********************************************************************
| > REM Deployment code begins here. Do not modify anything below this line.
| > REM
*********************************************************************
| >
| > reg query
| >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\%Prod
| > uctName%
| >
| > if %errorlevel%==1 (goto DeployOffice) else (goto End)
| >
| > REM If 1 returned, the product was not found. Run setup here.
| >
eployOffice
| > start /wait %DeployServer%\setup.exe /config %ConfigFile% echo %date%
| > %time% Setup ended with error code %errorlevel%. >>
| > %LogLocation%\%computername%.txt
| >
| > REM If 0 or other was returned, the product was found or another error
| > occurred. Do nothing.
| > :End
| >
| > If anything is unclear or if you have any other concerns, please don't
| > hesitate to contact me.
| >
| > Sincerely,
| >
| > Emily Lin,
| > Microsoft Online Partner Support
| >
| > Get Secure! -
www.microsoft.com/security
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from this issue.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > ======================================================
| >
| >
| > --------------------
| > | X-Tomcat-ID: 78731578
| > | References: <
[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain
| > | Content-Transfer-Encoding: 7bit
| > | From: (e-mail address removed) (Emily Lin [MSFT])
| > | Organization: Microsoft
| > | Date: Fri, 07 Sep 2007 06:25:04 GMT
| > | Subject: RE: Deploying Office 07 with Group Policy
| > | X-Tomcat-NG: microsoft.public.office.setup
| > | Message-ID: <
[email protected]>
| > | Newsgroups: microsoft.public.office.setup
| > | Lines: 101
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:6860
| > | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
| > |
| > | Hi TC,
| > |
| > | It seems that you are using "a computer logon script". As the user
| > doesn't
| > | have administrator rights, we need to use "the computer startup
script".
| > | Please check it on your GPO.
| > |
| > | 1. Opens the Group Policy Object Editor console.
| > | 2. In Group Policy Object Editor, in the console tree, click Scripts
| > | (Startup/Shutdown). This is located in the Computer
| > Configuration\Windows
| > | Settings node.
| > |
| > | Did you add the script here?
| > |
| > | For detail information, please refer to the following webpage.
| > |
| > | Use Group Policy to assign computer startup scripts for 2007 Office
| > | deployment
| > |
| >
http://technet2.microsoft.com/Office/f/?en-us/library/a57c8446-b959-4025-a86
| > | 6-b690ddcaa66d1033.mspx
| > |
| > | In addition, send the following information to me so that I can
analyse
| > and
| > | research on this issue. My email address is (e-mail address removed).
| > |
| > | 1. Rename your computer logon script file as a *.txt file. Send it to
| > me.
| > | 2. I think that you also define the Office 2007 setup log file
location.
| > | Plase also send the log file to me.
| > | 3. Run gpresult /s > c:\reports\gp.txt. Send the file gp.txt to me.
| > |
| > | If anything is unclear or if you have any other concerns, please don't
| > | hesitate to contact me.
| > |
| > | Sincerely,
| > |
| > | Emily Lin,
| > | Microsoft Online Partner Support
| > |
| > | Get Secure! -
www.microsoft.com/security
| > | ======================================================
| > | When responding to posts, please "Reply to Group" via your newsreader
| > | so that others may learn and benefit from this issue.
| > | ======================================================
| > | This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | ======================================================
| > |
| > |
| > |
| > | --------------------
| > | | From: "TC" <
[email protected]>
| > | | Subject: Deploying Office 07 with Group Policy
| > | | Date: Fri, 7 Sep 2007 10:43:01 +1000
| > | | Lines: 29
| > | | X-Priority: 3
| > | | X-MSMail-Priority: Normal
| > | | X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
| > | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3138
| > | | X-RFC2646: Format=Flowed; Original
| > | | Message-ID: <
[email protected]>
| > | | Newsgroups: microsoft.public.office.setup
| > | | NNTP-Posting-Host: mail.connections.org.au 122.102.96.230
| > | | Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
| > | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:6852
| > | | X-Tomcat-NG: microsoft.public.office.setup
| > | |
| > | | I am preparing to roll out Office 2007 Pro+ to our organisation. We
| > | | currently have Office 2000 Pro installed on all computers as well as
| > | Outlook
| > | | 2003 deployed as a group policy computer assigned package - but
that
| > gp
| > | | removed. Our users are not local administrators of their computers.
| > | |
| > | | I have used the customisation wizard to create an MSP file which
| > removes
| > | all
| > | | previous versions of office and does a full install. The Office
| > resouce
| > | kit
| > | | information seems to suggest two options for deploying to users who
| > are
| > | not
| > | | local administrators. One is to use SMS which we don't have and the
| > other
| > | is
| > | | to use a computer logon script through group policy where it says
the
| > | script
| > | | will run as local system with the required permissions.
| > | |
| > | | When I tested the deployment using a computer logon script (batch
| > file)
| > | in
| > | | gp to my own computer where I am a local admistrator, everything
| > worked.
| > | | When I tested it on two other computers where I was not a local
| > | | administrator, setup ran and seemed to be working but when it had
| > | finished I
| > | | ended up with no versions of office working. The files for both old
| > and
| > | new
| > | | versions were on the computer. Both versions were lised in
add/remove
| > | | programs. The shortcuts on the start menu for the old version were
| > still
| > | | there, but not for the new verison. Neither version of Office
programs
| > | would
| > | | run.
| > | |
| > | | I am guessing that setup only had part of the permissions required
to
| > | | complete the process. Is the information in the resource kit wrong
or
| > | have I
| > | | missed something?
| > | |
| > | | TC
| > | |
| > | |
| > | |
| > |
| > |
| >
|
|
|