W
Willy T
I am trying to build a database that will measure
performance management in the delivery of a service
The table I have built so far allows the user to enter
times of events.
I need to measure the elapsed time between events and
compare elapsed times to target times
the events are
vehicle arrives
first delivery of x
last delivery of x
first delivery of y
last delivery of y
These deliveries need to be made within certain times
so I will need a report that will allow me to count all
deliveries = to or better than the target time for 1st X
then last X Then to count the occasions when both first
and last delivery of x met respective targets.
My existing table notes the events and times.
Do I need to have a table for target times or do I enter
the times in the criteria box in a query.
I actually want to be able to measure against the fixed
elapsed target times AND a measure against a time which I
can key in on the fly.
I realise this might cross over 2 discussion groups but
any advice would be appreciated
thanks Willy T
performance management in the delivery of a service
The table I have built so far allows the user to enter
times of events.
I need to measure the elapsed time between events and
compare elapsed times to target times
the events are
vehicle arrives
first delivery of x
last delivery of x
first delivery of y
last delivery of y
These deliveries need to be made within certain times
so I will need a report that will allow me to count all
deliveries = to or better than the target time for 1st X
then last X Then to count the occasions when both first
and last delivery of x met respective targets.
My existing table notes the events and times.
Do I need to have a table for target times or do I enter
the times in the criteria box in a query.
I actually want to be able to measure against the fixed
elapsed target times AND a measure against a time which I
can key in on the fly.
I realise this might cross over 2 discussion groups but
any advice would be appreciated
thanks Willy T