Desktop alert for mailboxes other than Inbox

[lkthompson]

I have Office 2003...

Is it possible to turn on the new message desktop alert for multiple
mailboxes (other than the Inbox)? I tried to create rules for this - such as
alerting whenever I receive a message TO the specific mailbox name (i.e.
Siebel Administration). I even created rules to alert when I receive messages
FROM the users who usually email to that mailbox. When I run the rule after
creating it, I see the alerts pop up in the lower right hand corner. But when
I tested it later, and when the mailboxes received new messages, the alerts
did not work. Please tell me that this is possible. Why would it be designed
to only work with the main Inbox? Thanks!

 

[Roady [MVP]]

No, it doesn't work on additional Exchange mailboxes; only the default
mailbox.

 

[lkthompson]

Why did it work when I ran the rules then?

No, it doesn't work on additional Exchange mailboxes; only the default
mailbox.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have Office 2003...

Is it possible to turn on the new message desktop alert for multiple
mailboxes (other than the Inbox)? I tried to create rules for this - such
as
alerting whenever I receive a message TO the specific mailbox name (i.e.
Siebel Administration). I even created rules to alert when I receive
messages
FROM the users who usually email to that mailbox. When I run the rule
after
creating it, I see the alerts pop up in the lower right hand corner. But
when
I tested it later, and when the mailboxes received new messages, the
alerts
did not work. Please tell me that this is possible. Why would it be
designed
to only work with the main Inbox? Thanks!

 

[Brian Tillman]

I have Office 2003...

Is it possible to turn on the new message desktop alert for multiple
mailboxes (other than the Inbox)?

Mailboxes or folders? They're not the same thing. The Inbox is not a
mailbox. The mailbox is the source that Outlook references to obtain the
mail that has been delivered to a specific address. Usually it's on an
ISP's host.

I tried to create rules for this -
such as alerting whenever I receive a message TO the specific mailbox
name (i.e. Siebel Administration). I even created rules to alert when
I receive messages FROM the users who usually email to that mailbox.
When I run the rule after creating it, I see the alerts pop up in the
lower right hand corner. But when I tested it later, and when the
mailboxes received new messages, the alerts did not work.

You won't get an alert when a message is delivered to a mailbox (since
Outlook doesn't know about it yet), but you should be able to create a rule
that will display an alert when Outlook downloads the message. What didn't
work? What were the exact symptoms? What is the exact rule that didn't
work? Give an example of a message you believe should have triggered the
rule and did not (but obfuscate any real addresses when you post it).

Please
tell me that this is possible. Why would it be designed to only work
with the main Inbox?

What type(s) of accounts are you using?

 

[lkthompson]

Ok, sorry to call Inbox a mailbox. I am looking at my mailbox/folder list
right now and Inbox is in my main mailbox (title is Mailbox - my name). I
have 2 other mailboxes. One is Mailbox - Siebel Administration and the other
is Mailbox - Service Center. I am the owner on both, and they are exchange
accounts.

Here is one of the rules I created to display alerts when new messages
arrive in the Siebel Administration:

Name of rule: Siebel Administration New Message Alert (client-only)

Conditions: sent to people or distribution list AND from people or
distribution list

Rule Description: Apply this rule after the message arrives
from (names of all contacts who email to this folder, including
myself...i.e. Joe Smith)
and sent to Siebel Administration

display a Desktop Alert

No exceptions.

When I click Run Rule, an alert pops up for each current message in the
mailbox. But it never works when new messages arrive that meet those
conditions. For example, an email will arrive from one of the named contacts
in the Rule, such as Joe Smith, addressed to Siebel Administration. There
should be an alert for that. Do you need any other information?

Thanks!

 

[Roady [MVP]]

Probably becuase you manually set it to run against a certain folder. It
can't work at send/receive time.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Why did it work when I ran the rules then?

No, it doesn't work on additional Exchange mailboxes; only the default
mailbox.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have Office 2003...

Is it possible to turn on the new message desktop alert for multiple
mailboxes (other than the Inbox)? I tried to create rules for this -
such
as
alerting whenever I receive a message TO the specific mailbox name
(i.e.
Siebel Administration). I even created rules to alert when I receive
messages
FROM the users who usually email to that mailbox. When I run the rule
after
creating it, I see the alerts pop up in the lower right hand corner.
But
when
I tested it later, and when the mailboxes received new messages, the
alerts
did not work. Please tell me that this is possible. Why would it be
designed
to only work with the main Inbox? Thanks!

 

[Brian Tillman]

Ok, sorry to call Inbox a mailbox. I am looking at my mailbox/folder
list right now and Inbox is in my main mailbox (title is Mailbox - my
name). I have 2 other mailboxes. One is Mailbox - Siebel
Administration and the other is Mailbox - Service Center. I am the
owner on both, and they are exchange accounts.
Thanks.

Here is one of the rules I created to display alerts when new messages
arrive in the Siebel Administration:

Name of rule: Siebel Administration New Message Alert (client-only)

Conditions: sent to people or distribution list AND from people or
distribution list

Rule Description: Apply this rule after the message arrives
from (names of all contacts who email to this folder, including
myself...i.e. Joe Smith)
and sent to Siebel Administration

display a Desktop Alert

No exceptions.

When I click Run Rule, an alert pops up for each current message in
the mailbox. But it never works when new messages arrive that meet
those conditions. For example, an email will arrive from one of the
named contacts in the Rule, such as Joe Smith, addressed to Siebel
Administration. There should be an alert for that. Do you need any
other information?

Are you running in Cached Exchange mode?

 

[dbourke7]

If you have a solution for this problem i would love to hear it. the only
workaround i can think to get this working is to open up the second mailbox
in owa.

Does anyone know if outlook 2007 will let this happen.

Also, would assume that there would be some sort of reason why the
programmers did not include this functionality due to the line "(default
inbox only)" on the desktop alert setting.

 

[Brian Tillman]

If you have a solution for this problem i would love to hear it. the
only workaround i can think to get this working is to open up the
second mailbox in owa.

http://www.slovaktech.com/remindermanager.htm