Desktop Alert Locks Computer

[rjposey]

Greetings,
I am seeing a little quirk on some of my desktops. It only happens
occasionally, but it happens to different models of PC. Not all the
time, but once in awhile, I have users that complain of their PC
freezing. The only remedy is to do a hard reboot. I have noticed in
these instances, that the desktop mail alert ( the preview that pops
up by the system clock when you get a new mail) is showing when it
froze. If I go into Outlook and turn off the desktop alert, then the
PC freezing stops. So, I know that the Desktop Alert is the cause of
the problem. Has anyone else ever seen this? Thanks in advance.

Robert

 

[Diane Poremsky [MVP]]

I see it now and again, it only happens to me when I click on the alert to
open the message. I believe the problem is not the alert specifically but
the computer is using a lot of resources already and clicking the alert puts
it over the edge. It almost always happens when I have a bunch of IE tabs
open and IE is hogging much of my memory. I can usually get out of it by
closing (or crashing) IE and Outlook, but if explorer is also locked or just
moving way too slow, rebooting is much faster.

--
Diane Poremsky [MVP - Outlook]



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[rjposey]

I see it now and again, it only happens to me when I click on the alert to
open the message. I believe the problem is not the alert specifically but
the computer is using a lot of resources already and clicking the alert puts
it over the edge. It almost always happens when I have a bunch of IE tabs
open and IE is hogging much of my memory. I can usually get out of it by
closing (or crashing) IE and Outlook, but if explorer is also locked or just
moving way too slow, rebooting is much faster.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor point your
newsreader to msnews.microsoft.com.

Greetings,
I am seeing a little quirk on some of my desktops. It only happens
occasionally, but it happens to different models of PC. Not all the
time, but once in awhile, I have users that complain of their PC
freezing. The only remedy is to do a hard reboot. I have noticed in
these instances, that the desktop mail alert ( the preview that pops
up by the system clock when you get a new mail) is showing when it
froze. If I go into Outlook and turn off the desktop alert, then the
PC freezing stops. So, I know that the Desktop Alert is the cause of
the problem. Has anyone else ever seen this? Thanks in advance.

Robert

Thanks for your reply. Good to know that I am not crazy at least. I
will continue to just turn off Desktop Alerts where it becomes a
problem. Thanks a bunch!!