Desktop App Connection Issues with Microsoft Teams

[flushness3l]

Around a year ago, our company adopted Office 365, and since then, Teams has been a vital tool for our project communication and weekly meetings via chat. However, recently, I've been experiencing issues with the desktop app on my computer. after startup, the app fails to connect, often citing a lack of internet connection, despite my ability to access other applications like Outlook, Microsoft Edge, and Google Chrome without any trouble. At other times, it encounters login errors, prompting me to restart the app or sign out and back in, neither of which resolves the issue.

Has anyone else encountered this problem or know of a solution? I initially downloaded the desktop app for convenience, but it's become more of a hindrance than a help

 

[alberthall]

Microsoft Teams desktop app connection issues can occur due to a variety of reasons, such as network problems, outdated software, or incorrect settings. Common symptoms include being unable to sign in, poor call quality, or delays in message syncing. To resolve these issues, check your internet connection, update the Teams app, clear the cache, or adjust firewall settings. If the problem persists, restarting the app or reinstalling it may help restore connectivity.