This message is received when using Outlook 2003 to send email. The
error message indicates there's an apparent problem with the faxing
software, WinFax Pro 10.03.
If Detect and Repair did not solve the problem as you stated, the next
step is to remove the Microsoft Fax component of WinXP in order to
eliminate potential conflicts between it and WinFax Pro. You can remove
the built-in utility by opening the Control Panel, clicking the Add Or
Remove Programs icon, and clicking the Add/Remove Windows Components
option. The Windows Components Wizard will appear on-screen. Scan the
options presented in the Components list for one labeled Fax Services.
When you find it, deselect it and click Next. Follow the remaining
on-screen instructions to finish the process. Reboot the PC when you
finish. Again, try to send email to determine whether the issue is
resolved.
If neither of these suggestions works, a final remedy is to replace the
Fxsext32.dll file with a new copy from the Windows installation CD-ROM.
You can accomplish this task with help from the System File Checker
utility. From the Start menu, select Run, type sfc /scannow in the
field, and click OK. You may be prompted to insert the installation
CD-ROM in the optical drive if you haven't put it there already. The
System File Checker will scan the contents of the WINDOWS\SYSTEM32
folder and update any corrupted, outdated, or missing DLL (dynamic-link
library) files. When the process is complete, reboot your PC.
Michael D. Alligood
