Dialing properties being ignored when dialling from Outlook.

[Gavin]

Hi,

Im trying to dial my personal contacts in Outlook through a PBX which
requires a 9 to get an outside line. I have found that when you try and dial
a contact and have configured the dialling properties to insert the 9 for
you, Outlook ignores the dialling properties.

The only way it will work is to renumber all your Contact telephone numbers
to include the 9, not good when you have 300 or so.

Any help would be apprciated.

Gavin

 

[Russ Valentine [MVP-Outlook]]

Processing Dialing properties requires that the number be stored in
international format. Is it?

 

[Gavin]

Hi Russ,

Do you mean is the Dialling properties number in international format or the
contact?

If its the contact, then the number isjust typed as dialled, i.e. 07967
234567.

Processing Dialing properties requires that the number be stored in
international format. Is it?
--
Russ Valentine
[MVP-Outlook]

Hi,

Im trying to dial my personal contacts in Outlook through a PBX which
requires a 9 to get an outside line. I have found that when you try and
dial
a contact and have configured the dialling properties to insert the 9 for
you, Outlook ignores the dialling properties.

The only way it will work is to renumber all your Contact telephone
numbers
to include the 9, not good when you have 300 or so.

Any help would be apprciated.

Gavin

 

[Russ Valentine [MVP-Outlook]]

That's the problem then. The number in Outlook must be in international
format:
Details on how to use international format to invoke dialing rules are
available here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q318575


--
Russ Valentine
[MVP-Outlook]

Hi Russ,

Do you mean is the Dialling properties number in international format or
the
contact?

If its the contact, then the number isjust typed as dialled, i.e. 07967
234567.

Processing Dialing properties requires that the number be stored in
international format. Is it?
--
Russ Valentine
[MVP-Outlook]

Hi,

Im trying to dial my personal contacts in Outlook through a PBX which
requires a 9 to get an outside line. I have found that when you try
and
dial
a contact and have configured the dialling properties to insert the 9
for
you, Outlook ignores the dialling properties.

The only way it will work is to renumber all your Contact telephone
numbers
to include the 9, not good when you have 300 or so.

Any help would be apprciated.

Gavin

 

[Gavin]

Thats great Russ, thanks for your help.

That's the problem then. The number in Outlook must be in international
format:
Details on how to use international format to invoke dialing rules are
available here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q318575


--
Russ Valentine
[MVP-Outlook]

Hi Russ,

Do you mean is the Dialling properties number in international format or
the
contact?

If its the contact, then the number isjust typed as dialled, i.e. 07967
234567.

Processing Dialing properties requires that the number be stored in
international format. Is it?
--
Russ Valentine
[MVP-Outlook]
Hi,

Im trying to dial my personal contacts in Outlook through a PBX which
requires a 9 to get an outside line. I have found that when you try
and
dial
a contact and have configured the dialling properties to insert the 9
for
you, Outlook ignores the dialling properties.

The only way it will work is to renumber all your Contact telephone
numbers
to include the 9, not good when you have 300 or so.

Any help would be apprciated.

Gavin