Dictionary - the service did not respond

[syounker]

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC When I try to access the dictionary or any of the other reference tools other than the thesaurus, I get a message the states No response. The service did not respond.

My network uses a proxy server and we have a firewall in place. Is this why I can't use the reference tools. I can't find any settings in the preferences for Word.

 

[John McGhie]

Yes, that's the problem...

The proxy server will probably be fine, but the firewall needs to let
various things in and out.

Connect Little Snitch and open everything up: there's a series of ports
involved and I can't find the details on those...

Cheers

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC
When I try to access the dictionary or any of the other reference tools other
than the thesaurus, I get a message the states No response. The service did
not respond.

My network uses a proxy server and we have a firewall in place. Is this why I
can't use the reference tools. I can't find any settings in the preferences
for Word.

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]

 

[syounker]

Little snitch only reports the address of my proxy server and not the address of the resource Word is looking for.

 

[John_McGhie_[MVP]]

Which PORT is it looking on? I suspect you have the port blocked...

As far as I know, Word does for a URL, not an IP address.

Little snitch only reports the address of my proxy server and not the address
of the resource Word is looking for.

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]

 

[syounker]

It's reporting port 8080 which is an open port on our network.

 

[John_McGhie_[MVP]]

Well, you will need to run tcpflow. The service is working here, in all
languages.

It's reporting port 8080 which is an open port on our network.

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]