Directx problems with shared session

M

manoosie

I have fully updated my onenote and it thinks I dont have directx
installed when i try to do a shared session. I know I have directx, in
fact I downloaded the latest version just in case (9.0c) and it still
thinks I dont have it. I tried reinstalling onenote but it still
doesnt work. I have wmp 10. What can I do?
 
M

Michelle - OneNote Test

Hello,
What operating system and version do you have? Were you ever able to start a
shared session? Thanks.
 
M

manoosie

xp pro, no have never been able to start it. My desktop does and so do
all my friends with onenote, but not this comp. I have no idea what is
causing this problem...
 
E

Erik Sojka (MVP)

Do you get any errors or anything worth noting when you run DXdiag?

Click Start, Run, then type DXdiag and press Enter.

Look at the information on all of the tabs and run all of the tests.
 
E

Erik Sojka (MVP)

Have you tried either a "Detect and Repair" or an uninstall/reinstall of
OneNote?
 
B

Ben M. Schorr - MVP Outlook/OneNote

It seems i have found a problem that is unsolvable...

Well...certainly you've found a puzzling one. Have you looked in the Event
Viewer (Right-click My Computer and select Manage) to see if there are any
useful clues in there?

--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Stockholm Consulting Group/KSG
http://www.scgab.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 

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