Disable username, password and domain prompt

[gonolius]

Greetings... I currently have a network with computers running Windows
2000 with Outlook 2000 SR-1 and am in the process of upgrading the
computers to Windows XP with Outlook 2002 SP3.

One of my users has an issue where he has to type in his username,
password, and the domain every time he opens up Outlook on the Windows
XP machines, but never on the Windows 2000 machines.

The option to uncheck the "Always prompt for username and password" box
is not found on either version of Outlook, and he is set up for NT
password authentication in his Outlook settings.

Is there something else to check so that he doesn't have to enter his
username, password and domain every time he starts Outlook on the new
machines?

Thanks.

 

[Lanwench [MVP - Exchange]]

In

Greetings... I currently have a network with computers running Windows
2000 with Outlook 2000 SR-1 and am in the process of upgrading the
computers to Windows XP with Outlook 2002 SP3.

One of my users has an issue where he has to type in his username,
password, and the domain every time he opens up Outlook on the Windows
XP machines, but never on the Windows 2000 machines.

The option to uncheck the "Always prompt for username and password"
box is not found on either version of Outlook, and he is set up for NT
password authentication in his Outlook settings.

Is there something else to check so that he doesn't have to enter his
username, password and domain every time he starts Outlook on the new
machines?

Thanks.

I'm presuming you're using Exchange, although you haven't mentioned it
(always good to do that, & the version & SP level too).
Is this computer joined to the domain, and is the user logging into the
domain?
Have you tried creating a new mail profile for this user, to test?

 

[gonolius]

We are running Exchange 6.5 on Server 2003. The machines in question
are joined to the domain and the user is logging in to the domain.

I have yet to create a new mail profile for the user though. I was
hoping this would be as easy as some checkbox buried somewhere, but I
will see what happens when we create a new mail profile.

 

[Brian Tillman]

We are running Exchange 6.5 on Server 2003. The machines in question
are joined to the domain and the user is logging in to the domain.

I have yet to create a new mail profile for the user though. I was
hoping this would be as easy as some checkbox buried somewhere, but I
will see what happens when we create a new mail profile.

Click Tools>E-mail Accounts>Next. Select the Exchange account and click
CHange. Click More Settings, then the Security tab. Uncheck "Always prompt
fopr a username and password" and see if that helps. Also try selecting
"Kerberos/NTLM Password Authentication" in the "Logon network security"
drop-down. This are the settings I have and I never have to enter my
Exchange credentials.

 

[gonolius]

Unfortunately, there is no "Always prompt for a username and password"
checkbox, and the "Logon network security" is already set to "Kerberos
/ NTLM Password Authentication".

 

[Brian Tillman]

Unfortunately, there is no "Always prompt for a username and password"
checkbox, and the "Logon network security" is already set to "Kerberos
/ NTLM Password Authentication".

Then, perhaps, your AD policies require it.