Disambiguation in email replies

[srlee]

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange As will be apparent in a moment, I am new to Entourage. It is working fine, but I cannot figure out how to disambiguate replies to emails from the original email. When I reply to someone, the email is quoted with no ">" or any other symbol in front of it to illustrate that it is the original email. So if I inline replies, one cannot tell the difference between the original email and my response. For example:

This is a sentence in the original email.

This is my reply.

VERSUS

This is a sentence in the original email.

This is my reply

I can find no settings that allow me to change this behavior. Maybe I am just not looking in the right places?

- Stephen

 

[Diane_Ross_MVP]

I can find no settings that allow me to change this behavior. Maybe I am just
not looking in the right places?

See the examples here:

http://www.entourage.mvps.org/faq_topic/reply.html#reply2

 

[srlee]

Thanks for your reply.

The page you reference is about placement of the cursor and quoted text when replying. I have seen these settings in my Entourage installation as well. However, I can see no obvious way to turn them on. When I reply to an email, the email original email is simply pasted into the reply body with no colors or quoting of any sort. Is there some setting that turns this on that I can't find?

- Stephen

 

[Diane_Ross_MVP]

On 4/26/10 8:28 PM, in article [email protected], "[email protected]" wrote:

The page you reference is about placement of the cursor and quoted text when replying.  I have seen these settings in my Entourage installation as well.  However, I can see no obvious way to turn them on.  When I reply to an email, the email original email is simply pasted into the reply body with no colors or quoting of any sort.  Is there some setting that turns this on that I can't find?

Under Entourage in the Menu bar select Preferences > Reply.

For help setting preferences see:


--
Diane Ross, Microsoft Mac MVP
Entourage Help Page   
Entourage Help Blog  
YouTalk

 

[srlee]

Unfortunately, this is not helping. You are pointing me to web pages that discuss settings that have zero effect on this problem. I see the same preference settings, none of which appear to control whether or not ">" or other text appears before a quoted email. All I get when I reply to emails is the original email pasted into the body of the reply with no additional text added whatsoever.

- Stephen

 

[Diane_Ross_MVP]

Unfortunately, this is not helping. You are pointing me to web pages that
discuss settings that have zero effect on this problem. I see the same
preference settings, none of which appear to control whether or not ">" or
other text appears before a quoted email. All I get when I reply to emails is
the original email pasted into the body of the reply with no additional text
added whatsoever.

Are these Plain Text or HTML messages? Are you selecting text? Can you post
some example screen shots showing what you are selecting and results. Also
show screen shot of your preferences for reply.

You can post a screenshot link using a service like ImageShack, Flickr,
PhotoBucket?

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[srlee]

I turned off HTML format, and that did the trick. Now I get &quot;>&quot; to disambiguate replies. It did not occur to me to try turning that off until I saw your question. Thanks.

- Stephen

 

[Diane Ross]

I turned off HTML format, and that did the trick. Now I get ">" to
disambiguate replies. It did not occur to me to try turning that off until I
saw your question. Thanks.

Glad you are getting the hang of it. Sometimes it¹s hard to know what to
suggest since there are a lot of different ways a user has Entourage setup.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>