Disappearing appointments

[Bluzeman]

I have a strange problem. Randomly, a user will have a recurring appointment
disappear. However, other people who have permission to view that shared
calendar can still see the appointments. Even stranger still, if I search
for appointments the "missing" appointment shows up. I have tried double
clicking it there, and verify that recurrance is set to daily, and then click
save and exit but the user STILL can not see the appointment, yet everyone
else who has access to view that calendar can see it. I'm at a total loss.
Any insight would be greatly appriciated.

Rick

 

[Bluzeman]

Well, I'm surprised that no one has answered this, or the many other
questions I've seen on the same subjext. I finally paid for a support call
to Microsoft, and the solution, although it took a couple conversations to
find, seemed very simple. So I thought I would post this for the others who
seem to have the same problem.

In my case, the problem was happening with recurring appointments that had
no end date. Going into outlook account settings and unchecking "use cached
exchange mode" fixed the problem. As this is a small organization, this is
fine. With larger organizations, where this would cause too much traffic,
the work around, according to the rep I spoke with would be to put in an end
date for the appointment.

In closing, I read my opening lines to this post, and wanted to make it
clear that it wasn't meant as a flame for not getting an answer. It would
seem that no one knew the answer, and I am just posting this in the hopes
that it might help someone else.

 

[Mathieu]

Bluzeman, I have the same problem and I have try to put an end date and
still doesn't work, were can I find the outlook account setting to uncheck
the "use cache exchange mode"? You can reply at (e-mail address removed)