Disappearing Contacts

[Thomas Dietrich]

Hello,

We run Exchange 2000 SP3 with post SP3 rollup on a
Windows 2000 SP4 Server.

I have a secretary with Office XP SP3 on Windows XP that
manages the contacts for our CEO. The CEO uses Office
2000 SP3 on Windows 2000 SP4. The CEO has granted
permissions to the secretary. When I upgraded the
secretary to Office XP we began having problems.

When the secretary enters a new contact in the CEO's
contact list it shows for 1 second, and then disappears.
The information is maintained on the Exchange server,
because the CEO can see the contact. The problem is that
the secretary thinks it is not there, and enters the same
contact over and over. This results in numerous duplicate
contacts on the CEO's machine.

Is this a known bug? Is there any resolution? I am
planning to upgrade the CEO to Office XP and see if that
resolves the problem.

Thanks,
Tom

 

[Nikki Peterson [MVP - Outlook]]

Check for a "Private" sensitivity setting on the secretary's
outlook options.

--
Nikki Peterson [MVP - Outlook]

Hello,

We run Exchange 2000 SP3 with post SP3 rollup on a
Windows 2000 SP4 Server.

I have a secretary with Office XP SP3 on Windows XP that
manages the contacts for our CEO. The CEO uses Office
2000 SP3 on Windows 2000 SP4. The CEO has granted
permissions to the secretary. When I upgraded the
secretary to Office XP we began having problems.

When the secretary enters a new contact in the CEO's
contact list it shows for 1 second, and then disappears.
The information is maintained on the Exchange server,
because the CEO can see the contact. The problem is that
the secretary thinks it is not there, and enters the same
contact over and over. This results in numerous duplicate
contacts on the CEO's machine.

Is this a known bug? Is there any resolution? I am
planning to upgrade the CEO to Office XP and see if that
resolves the problem.

Thanks,
Tom

 

[Thomas Dietrich]

That was my first instict too. I checked to make
sure the contacts are not being marked as Private, and
they aren't. It's very odd...

Any other ideas?

Thanks!
Tom