disappearing custom menu-item

[Morse Coder]

In Word 2003, I created a macro (with a shortcut key), added it to the Tools
menu, and exited Word. When I reinvoked Word, the new menu-item had
disappeared. The macro itself remains present in Normal.dot, and the
shortcut-key still works. But I can’t add any menu-items to the menu-bar.
How can this problem be fixed?

 

[Jean-Guy Marcil]

Morse Coder was telling us:
Morse Coder nous racontait que :

In Word 2003, I created a macro (with a shortcut key), added it to
the Tools menu, and exited Word. When I reinvoked Word, the new
menu-item had disappeared. The macro itself remains present in
Normal.dot, and the shortcut-key still works. But I can't add any
menu-items to the menu-bar. How can this problem be fixed?

Might this be related to Acrobat 7?

If you have Acrobat 7, see the section on Acrobat 7 on this web page:

http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm

 

[Morse Coder]

Jean-Guy, thanks. But no, I've got Adobe Reader 9.1.0. And there's no Adobe
toolbar on Word. I don't think that's the problem. - Elliott

 

[Jean-Guy Marcil]

Morse Coder was telling us:
Morse Coder nous racontait que :

Jean-Guy, thanks. But no, I've got Adobe Reader 9.1.0. And there's
no Adobe toolbar on Word. I don't think that's the problem. -

OK.

Exactly how did you add the shortcut to the tool menu?
Any other add-in(s) running?