Disappearing Emails

[Robin Deatherage]

I have a user working working on a laptop that has recently had a problem
with emails disappearing. On 1/24 he reported that his Inbox, Sent Items and
Deleted Items had messages only going back to 1/10 and there should have been
items going back to at least October. I made sure auto-archive was not
happening and that there weren't any rules set up and that filter views were
off. I also tried to
recover deleted items and only found recent stuff. Then on 1/27 he reported
that more items were gone and his mail only went back to 1/17 now. Even
though he has a laptop he rarely takes it out of the office. There are no
server rules set up to cause this and no other user is having this issue. We
have Exchange 2000, Outlook 2000 and he has XP Professional. Any ideas or
suggestions would be greatly appreciated.

 

[Nick B]

Doe anyone have Delegate access?

 

[Robin Deatherage]

His assistant, however I questioned her and she said she did not delete
anything. I might be suspicious of that reply from some people but not her,
I believe it.

 

[yannick]

Hi,

We have the same problem here. One user has emails disappearing from his
mailbox every few weeks, only emails received few days before are left. There
is no auto-archiving feature set up. We already formatted and reinstalled the
computer. it did not solve the issue. We are using an exchange 2000 server
running on windows 2000, he's the only user to have a problem. Last time it
happened he said the emails were there when he started outlook, but 5 minutes
later they were gone.

Any idea is welcome.
regards,
Yannick