Disappearing HTML attachments

J

JNB_David

Hi all,
I have a perplexing situation I'm hoping you might be able to help sort out.

We're using Outlook 2003 on a WinXP box, and suddenly weird behavior has
cropped up when receiving e-mail receipts from an airline ticketing division.
The mail arrives fine and displays in the preview pane, but if we click on it
to open and print, the attachment paperclip disappears and the body of the
message is gone. Outlook doesn't give the standard "Outlook blocked access to
potentially dangerous content (or whatever)" message, the attachment/body of
the email is just gone. To top it off, even though we have received plenty of
these emails in the past with no problem, if we try to go back and view a
mail that has been previously received and displayed with no hiccups, it
deletes the attachment/body of those mails too. Needless to say, it is pretty
frustrating.

I have searched this forum and googled all around the world and have found
no information about this exact issue, or one that even points me in the
right direction. Are there any gurus out there who can provide suggestions?
Any ideas would be warmly received.

Thanks,
David Williams
 

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