"Disappearing" lines of text in Word docs

[rs913]

I've noticed a really unusual intermittent bug in my version of MS Word.

Suppose there are two consecutive lines of text in my document, Line A and
Line B. I want to insert a new line between Lines A & B, so I position the
cursor in between them and hit return (not highlighting Line B beforehand,
because I'm not trying to get rid of it).

When I do so, Line B seems to disappear, with the cursor (and empty line in
front of it) taking the place of Line B.

However, when I hit "page up" or "page down", Line B reappears.

Anyone know why this might be happening? I'm using MS Office 2007 (with SP2
installed) and Windows Vista Home 32-bit.

 

[Jay Freedman]

That sort of thing usually indicates the need for an upgrade of the
video card driver or, in extreme cases, a better video card.

As an easy first step, try reducing the video hardware acceleration.
Right-click the desktop and choose Personalize. At the bottom of the
dialog, click Display Settings. In the next dialog, click Advanced
Settings; click the Troubleshoot tab; click Change Settings; and
finally, move the slider toward the left. Then try the situation in
Word. If using a lower acceleration setting solves the problem, you
can leave it that way.

If it doesn't help, visit the web site of your video card's
manufacturer and see if they offer a newer version of its driver.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

 

[rs913]

I tried updating my video card driver, but the problem still persists (and it
seems unlikely that this was the problem as I have not seen any other
"sluggish" behavior with respect to graphics that suggests I have a bad video
card).

Are there any other possible explanations/fixes?

 

[Terry Farrell]

Possibly the printer driver needs updating, but poor graphics or outdated
driver is the usual reason. Don't think there are any other reasons.