Disappearing toolbar buttons

J

Jan

Hi!

When using Word for longer than 5 minutes, more and more buttons of
the toolbars disappear, however, when coming close with the cursor,
they reappear. Anyways, this is rather annoying, does anyone have an
idea how to solve this probelm?
(G4 Mac, OS10.2.8, Office/word X for Mac, all updates up to 10.1.5
without improvement)

Jan
 
B

Beth Rosengard

Hi Jan,

This is a new one on me! I suggest you try the usual troubleshooting
procedures which involve testing your Preferences and Normal template:

1) To test your Preference files, quit *all* Office Applications.
Navigate to your ~/library/preferences/Microsoft folder. Rename the
Microsoft Component Preferences, Word Settings (10), and Microsoft Office
Settings (10) files. When you restart Word, these files will be recreated.
If all is well, you can trash the old files. You will have to reset some
Preferences and AutoCorrect settings.

If this doesn't help, you can trash the new files and rename the old ones
back.

2) Quit Word and navigate to your Normal template which should be in
/Applications/Microsoft Office X/Templates/. Rename Normal to something else
(like OldNormal), then relaunch Word. If this fixes the problem but you
have customizations, etc, in OldNormal that you want to maintain, you can
use Organizer to transfer those from OldNormal to the newly-created Normal
template. Then you can trash the old renamed file. To learn how to use
Organizer, see here (use IE not Safari to view this site):
<http://www.mvps.org/word/FAQs/WordMac/MacWordNormalTemplate.htm>

If this doesn't fix the problem, quit Word again, trash the new Normal and
rename OldNormal back to Normal.

You could also try repairing disk permissions: Go to Macintosh
HD/Applications/Utilities. Open up Disk Utility. Select your hard disk,
then click the First Aid tab. Click the button to "Repair Disk
Permissions".

Hope something here helps.

Beth Rosengard
Mac MVP
 

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