Discrepancies in number of hours reported between individual and s

[OBG]

We are using managed time periods. We are seeing that when the indivudual
completes their timesheet they are reporting a certain number of hours, say
85. A half hour later the supervisor went to approve the time sheet and it
only reported 76. The staff member returned to the time sheet and deleted
the hours the boss was not seeing, re-entered the hours and updated again.
This time the boss saw 84 hours, and still not the 85 hours. We exported the
timesheet to Excel and the 85 hours were on the Excel spreadsheet just as
entered.

What would cause the discrepancies. We are currently using the timesheets
for just a small group, but need to resolve this before we go company wide.
Thanks

 

[Jonathan Sofer - MCP]

Are you sure that the hours are all going to the same supervisor?

If you view resource assignments for the resource under Resource Center>View
Resource Assignments do you see all the hours there?

 

[OBG]

As one of the PM's I see about 62 of the hours in the resource center. My
supervisor is not seeing all of the hours for me, and I would assume that she
should so she can approve the timesheet.

 

[Jonathan Sofer - MCP]

You are aware that different assignments for you from the same project could
be going to other project managers? Verify in your timesheet that the
column Project Manager only has your supervisor listed.

I hope that helps.