Display contacts for two different mailboxes in same Outlook Address Book

[Stevew]

Just upgraded to Outlook 2002 from Outlook 2000 with an
Exchange Server and lost the ability for users to see
contacts from more than one mailbox in the same address
book.

Users can delegate and set permissions for each other as
before, but when addressing an email, users can only see
their own contacts folders. There is a support article
for Outlook 2000 - kb article 241094 that described how to
do this in outlook 2000. Is this possible in Outlook 2002
or has the feature been eliminated?

 

[Sue Mosher [MVP]]

The process of adding another user's Contacts folder to your own address book display is somewhat involved:

1. Start with a profile that logs directly onto the other user's mailbox, not your own.

2. On the Properties dialog for the other user's Contacts folder, make sure that it's set to display in the Outlook Address Book and give it a display name other than contacts, such as Joe's Contacts.

3. Close Outlook.

4. In Control Panel | Mail, edit the *same profile* to change the mailbox from the other user's to your own. On the Advanced tab of the Exchange Server service, add the other user's mailbox as a secondary mailbox.

5. Restart Outlook, and you should see the Joe's Contacts in your Outlook Address Book as well as your own Contacts folder.

--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
http://www.slipstick.com/books/jumpstart.htm