display contacts in last name when adding to accounts

[Admin Assist]

When selecting a business contact to a business account, I need the contacts
to display with last name first (as Jones, Robert).
How do I change the way this is displayed?
Sometimes I don't know the contact's first name, I have to search by last
name.

 

[DKearsley]

try this:

In Outlook Contacts, go to toolbar, select TOOLS, the OPTIONS. When options
opens go to Contact Options button - you shoudl see area to select how you
want new entries to be stored. Hope this works for you.

 

[Brian Tillman]

When selecting a business contact to a business account, I need the
contacts to display with last name first (as Jones, Robert).
How do I change the way this is displayed?
Sometimes I don't know the contact's first name, I have to search by
last name.

Displayed where? What version of Outlook? With or without BCM?