Display Issues on 30" Cinema Display under Powerpoint

E

elpelso

I couldn't find a way to add to the previous post, but the display
issue (slides cut in half, and displayed bottom part at the top of the
display, and vice versa) on the 30" Cinema Display only manifests
itself at its normal resolution of 2560*1600. If I reduce the
resolution, the problem disappears. The Office 11.2.3 update which has
just been released does NOT solve the issue. I bought Office
personally, a 500$ expense, and that entitles me to two free email
support questions and/or 2 free phone calls to support. If someone in
Redmond reads these, here is a message : Dear Microsoft, your very
expensive program does not work as advertised on my Mac, and you do not
seem to be solving the issue. Your support for this expensive suite is
below standards. I only wish I didn't have to use your garbage so
often.
 
A

Andrew Chiang [MSFT]

Hello Steven,

Can you please reply w/the following information?

- machine model
- video adapter
- most importantly: amount of video RAM

You can find this all in System Profiler > Hardware > Machine Model and
Hardware > Graphics/Displays.

Thanks,
Andrew
 
E

elpelso

Hi Andrew,

PowerMac G5 dual 2.7 GHz
OS X 10.4.5
RAM 8 Gb
ATI Radeon 9650 with 256 Mb VRAM

Steven
 

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