Display name VS. Full address...?

[Kenneth]

Howdy,

I am having a very odd problem with OL 2002 under XP:

Suppose my own email address is "(e-mail address removed)" (with
no quotes), and the display name for that record in Contacts
is "Bill" (with no quotes.)

If I send myself a message, I can address in a variety of
ways.

Consider these two possibilities:


Method 1:

In the "To:" field, I type "(e-mail address removed)" (no quotes)
and then I touch Enter. The "To:" field then displays
"(e-mail address removed)" (no quotes)


Method 2:

In the "To:" field, I type "Bill" (no quotes), but then,
instead of touching Enter, I click on another field. Then
"Bill" remains in the "To:" field in which I had just typed
it, but, its format changes so that the name is now
underlined.


Whew...

Now, here's the problem:

If I send two messages constructed as I have described
above, the two messages leave my Outbox as I would expect,
but #2 is never received, and I never get any error.

So, in summary, if the display name is replaced with the
full email address, all is well, but, if I proceed in such a
way that the display name of the recipient remains visible,
the message appears to be sent, but is never received.

I had certainly thought that it was fine to have the display
name of the recipient in the "To:" field, but clearly that
is not working.

Might you have some idea what is going on here?

Sincere thanks,

 

[Russ Valentine [MVP-Outlook]]

You are confusing autocompletion with autoresolution. Read the primer so you
can figure out which of those entries is corrupt.
http://home.indy.rr.com/russval/autocompletion.htm

 

[Kenneth]

You are confusing autocompletion with autoresolution. Read the primer so you
can figure out which of those entries is corrupt.
http://home.indy.rr.com/russval/autocompletion.htm

Hi Russ,

Very sincere thanks for the help...

I've read your piece on autocompletion and autoresolution
and (assuming that I am understanding all this) it would
appear that I am having trouble with Autoresolution.

That said, what's my next step to fix the problem?

All the best,

 

[Russ Valentine [MVP-Outlook]]

I agree. Run autoresolution manually when you type Bill and see what turns
up.

 

[Kenneth]

I agree. Run autoresolution manually when you type Bill and see what turns
up.

Hi again Russ,

I suspect that I screwed up from a diagnostic perspective,
but despite that, the problem seems to be solved:

Earlier, I deleted the contact in question (my own record.)

Now, whether I use autocompletion, or autoresolution, all
seems well.

Thanks for your great help,