"Display presence status in the from field" option won't stay sele

R

Ralph Malph

The "Display presence status in the from field" option in Outlook 2003 will
not stay selected. I can select it, but after I hit apply and go back into
options it shows it as not selected. It seems to work fine for my customers
co-worker in the next room. Office 2003 has all the Office updates installed.
Outlook is using MS Exchange for all the mail. The "Enable the person Names
Smart Tag" stays selected.

Any Ideas as to what is going on? What items, patches, updates, modules,
etc. does this function depend on? What all does it do except to put a bubble
next to the e-mail senders name that can be clicked on for additional
information about the sender such as their schedule/available times, etc.
(This is the feature most desired by the user)

Thanks for the help,

Ralph Malph
 

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