.DLL error messages on starting outlook 2007

T

Terry57

"Error#1- ( C:\Program Files\Incredimail\bin\IMOLExch.dll) and
Error#2-(C:\Windows\system32\MobOlext.dll)" error message when trying to run
my Microsoft Outlook on your Microsoft Office Professional 2007 computer. It
tells me to update the programs it is trying to access or delete them but I
have already deleted them and I can't find those files on my computer at all.
 
M

Milly Staples [MVP - Outlook]

Close Outlook. Rename extend.dat to .old. Reopen outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Terry57 asked:

| "Error#1- ( C:\Program Files\Incredimail\bin\IMOLExch.dll) and
| Error#2-(C:\Windows\system32\MobOlext.dll)" error message when trying
| to run my Microsoft Outlook on your Microsoft Office Professional
| 2007 computer. It tells me to update the programs it is trying to
| access or delete them but I have already deleted them and I can't
| find those files on my computer at all.
 
T

Terry57

Not sure how to do this as I am not a computer expert.Additional info would
be appreciated.Thanks.
 
K

kamal

Not sure how to do this as I am not a computer expert.Additional info would
be appreciated.Thanks.
--
Terry

:







- Show quoted text -

HI Terry,

Go to the following location (You might need to "Show hidden files or
folders"):
C:\Documents and Settings\<YourUserName>\Local Settings\Application
Data\Microsoft\Outlook

Find extend.dat and rename that file to extend.old
Then restart outlook 2007.

To show hidden files or folders:
Doubleclick on My Computer, click on Tools, select Folder Options,
Click on the view tab.
In Advanced settings, you will see Hidden files and folders, select
"Show hidden files or folders" if not already selected.

I hope this helps.

Kamal
 

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