.dll file error in outlook

[Floradee]

A few days ago I upgaded our anti-norton virus to 9.0. Since then I've been getting an error when opening my Outlook " The add-in "C:\Program Files\NavNT\vpmsece.dll" could not be installed or loaded. It tells me the problem maybe be resolved using detect and repair on the computer, that hasn't worked.
I see that file in my symantec folder I'm not sure how it relates to my Outlook though.
Any suggestions would be great!

 

[Roady [MVP]]

This is the integration of Norton into Outlook. You should be able to remove
this link to the (old version of the) virusscanner by going to Tools->
Options-> tab Other-> button Advanced Options-> button COM Add-ins...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Roady [MVP]]

Does it show up as a subkey in the following registry key?
[HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\AddIns]

If so Export the key first to a file and then delete the key.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

Thanks for responding so quickly.
I have another question, when I clicked on COM Add-ins I had nothing in
there do I add this file? from the Symantec folder? I'm still not sure
what I have to do once I'm in COM Add-ins

This is the integration of Norton into Outlook. You should be able to
remove
this link to the (old version of the) virusscanner by going to Tools->
Options-> tab Other-> button Advanced Options-> button COM Add-ins...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

A few days ago I upgaded our anti-norton virus to 9.0. Since then I've
been getting an error when opening my Outlook " The add-in "C:\Program
Files\NavNT\vpmsece.dll" could not be installed or loaded. It tells me
the problem maybe be resolved using detect and repair on the computer,
that
hasn't worked.
I see that file in my symantec folder I'm not sure how it relates to my
Outlook though.
Any suggestions would be great!

 

[Floradee]

All I have under [HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook...
is OMI Account Manager, Accounts, 00000001. I don't see AddIns anywhere.

Does it show up as a subkey in the following registry key?
[HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\AddIns]

If so Export the key first to a file and then delete the key.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

Thanks for responding so quickly.
I have another question, when I clicked on COM Add-ins I had nothing in
there do I add this file? from the Symantec folder? I'm still not sure
what I have to do once I'm in COM Add-ins

This is the integration of Norton into Outlook. You should be able to
remove
this link to the (old version of the) virusscanner by going to Tools->
Options-> tab Other-> button Advanced Options-> button COM Add-ins...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
A few days ago I upgaded our anti-norton virus to 9.0. Since then I've
been getting an error when opening my Outlook " The add-in "C:\Program
Files\NavNT\vpmsece.dll" could not be installed or loaded. It tells me
the problem maybe be resolved using detect and repair on the computer,
that
hasn't worked.
I see that file in my symantec folder I'm not sure how it relates to my
Outlook though.
Any suggestions would be great!

 

[Roady [MVP]]

Alright, can you locate extend.dat on your system? By default it should be
listed here (make sure you can view hidden files ad folders);
C:\Documents and Settings\%username%\Local Settings\Application
Data\Microsoft\Outlook
rename it to extend.old

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

All I have under [HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook...
is OMI Account Manager, Accounts, 00000001. I don't see AddIns anywhere.

Does it show up as a subkey in the following registry key?
[HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\AddIns]

If so Export the key first to a file and then delete the key.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

Thanks for responding so quickly.
I have another question, when I clicked on COM Add-ins I had nothing
in
there do I add this file? from the Symantec folder? I'm still not sure
what I have to do once I'm in COM Add-ins

:

This is the integration of Norton into Outlook. You should be able to
remove
this link to the (old version of the) virusscanner by going to Tools->
Options-> tab Other-> button Advanced Options-> button COM Add-ins...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
A few days ago I upgaded our anti-norton virus to 9.0. Since then
I've
been getting an error when opening my Outlook " The add-in
"C:\Program
Files\NavNT\vpmsece.dll" could not be installed or loaded. It tells
me
the problem maybe be resolved using detect and repair on the
computer,
that
hasn't worked.
I see that file in my symantec folder I'm not sure how it relates to
my
Outlook though.
Any suggestions would be great!