DNS switch

[kcopas]

A little over a week ago, we changed DNS servers, and no other changes
were made to our internal network. While the change went smoothly for
the Wintel machines in the office (read: every other computer but
mine), I have been unable to connect to our Exchange 5.5 server since
that time using Outlook 2001. (I'm running 10.2.8 on a TiPB G4.)

As will become clear, I am not a technologist -- I just play at being
one when forced to.

At first, I thought I only needed to update the DNS Servers in my
Network preferences. When that didn't work, I swung around to the HOSTS
file. After floundering a bit, I've walked through the steps outlined
in an earlier Bill Smith posting here:
http://groups-beta.google.com/group..._doneTitle=Back+to+Search&&d#6d4a962471019b8b

The most baffling thing to me is that I actually succeeded in
connecting to the Exchange server. As is always the case (this is for
another thread, methinks), Mail and Thunderbird were able to let me see
my mail, though I can only respond to internal addresses. I think, but
do not know, that this was a result of adding the Exchange server as a
machine in NetInfo Manager. Now that I've returned to the office,
neither Mail nor Thunderbird can connect to the Exchange Server.
Does any of this make sense to anyone?

Thanks,
Kyle

 

[William Smith]

A little over a week ago, we changed DNS servers, and no other changes
were made to our internal network. While the change went smoothly for
the Wintel machines in the office (read: every other computer but
mine), I have been unable to connect to our Exchange 5.5 server since
that time using Outlook 2001. (I'm running 10.2.8 on a TiPB G4.)

As will become clear, I am not a technologist -- I just play at being
one when forced to.

At first, I thought I only needed to update the DNS Servers in my
Network preferences. When that didn't work, I swung around to the HOSTS
file. After floundering a bit, I've walked through the steps outlined
in an earlier Bill Smith posting here:
http://groups-beta.google.com/group/microsoft.public.outlook.mac/browse_thread
/thread/e0f4b59796d3eed9/6d4a962471019b8b?q=dns+change&_done=%2Fgroup%2Fmicros
oft.public.outlook.mac%2Fsearch%3Fgroup%3Dmicrosoft.public.outlook.mac%26q%3Dd
ns+change%26qt_g%3D1%26searchnow%3DSearch+this+group%26&_doneTitle=Back+to+Sea
rch&&d#6d4a962471019b8b

The most baffling thing to me is that I actually succeeded in
connecting to the Exchange server. As is always the case (this is for
another thread, methinks), Mail and Thunderbird were able to let me see
my mail, though I can only respond to internal addresses. I think, but
do not know, that this was a result of adding the Exchange server as a
machine in NetInfo Manager. Now that I've returned to the office,
neither Mail nor Thunderbird can connect to the Exchange Server.
Does any of this make sense to anyone?

Hi Kyle!

Since the change was only with your DNS server then you may have the DNS
server hard coded in your Classic environment's TCP/IP settings. You
can't open the Mac OS 9 TCP/IP Control Panel while booted into Mac OS X
but this Control Panel does play an important part in networking your
Outlook to your server.

If your TiPB can boot into Mac OS 9, do this and then open Apple menu
--> Control Panels --> TCP/IP. If you see a DNS server manually entered
then change it to your new DNS server's IP address.

If your TiPB can't boot into Mac OS 9 then try deleting this file:
System Folder (not System) --> Preferences --> TCP/IP Settings.

Any changes you make to NetInfo or your Mac OS X Network System
Preferences will not be recognized by the Classic environment. It has
no concept of Mac OS X except for some very basic functions.

Hope this helps! bill