M
Mary
In my workplace we use a template which has recently been causing problems.
Lately documents based on this seem to be more likely to become corrupt.
Since yesterday we've had three instances of corrupt documents (from three
different users) based on this template. In all three cases, the error
message has been the same "This document may be corrupt. To preserve the
contents: Edit, Select All, Edit, Copy. Create a new document, Edit, Paste."
I have the Microsoft list template fix intalled on my computer (Word 2000 on
Windows XP) but most of the other users do not (they are using Word 97 on
Windows 2000). For some reason the tech support department seems reluctant
to install the fix. On examining the last three corrupt files prior to
saving on my "fixed" version of Word, the list templates in all three cases
exceeded 2,000. After saving the docs on my computer the error message goes
away and the documents seemed to behave normally.
I'm wondering if there is something in the template which is triggering the
growth of the excessive number of list templates. A new document based on
the template has about 37 list templates. Is it possible that the use of two
sets of heading styles in the same document could be part of the problem?
There is one set of styles called Heading 1, Heading 2, Heading 3, Heading
4, Heading 5, Heading 6, Heading 7, Heading 8, Heading 9 and a second set
called Num-Heading 1, Num-Heading 2, Num-Heading 3, Num-Heading 4,
Num-Heading 5, Num-Heading 6, Num-Heading 7, Num-Heading 8, Num-Heading 9.
The latter set use outline numbering. There are also about 10 other bulleted
or numbered styles in the template.
The users of the template frequently pull content from other documents based
on this template and older versions of the template, so all of that is
likely to be compounding the problem.
Lately documents based on this seem to be more likely to become corrupt.
Since yesterday we've had three instances of corrupt documents (from three
different users) based on this template. In all three cases, the error
message has been the same "This document may be corrupt. To preserve the
contents: Edit, Select All, Edit, Copy. Create a new document, Edit, Paste."
I have the Microsoft list template fix intalled on my computer (Word 2000 on
Windows XP) but most of the other users do not (they are using Word 97 on
Windows 2000). For some reason the tech support department seems reluctant
to install the fix. On examining the last three corrupt files prior to
saving on my "fixed" version of Word, the list templates in all three cases
exceeded 2,000. After saving the docs on my computer the error message goes
away and the documents seemed to behave normally.
I'm wondering if there is something in the template which is triggering the
growth of the excessive number of list templates. A new document based on
the template has about 37 list templates. Is it possible that the use of two
sets of heading styles in the same document could be part of the problem?
There is one set of styles called Heading 1, Heading 2, Heading 3, Heading
4, Heading 5, Heading 6, Heading 7, Heading 8, Heading 9 and a second set
called Num-Heading 1, Num-Heading 2, Num-Heading 3, Num-Heading 4,
Num-Heading 5, Num-Heading 6, Num-Heading 7, Num-Heading 8, Num-Heading 9.
The latter set use outline numbering. There are also about 10 other bulleted
or numbered styles in the template.
The users of the template frequently pull content from other documents based
on this template and older versions of the template, so all of that is
likely to be compounding the problem.