doc attachment become cab, html email become a html file attachmen

R

Robby

I have a user send an email using Outlook 2003 SMTP/POP3. He send a Microsoft
Word .doc attachment. The recipient receives using Outlook 2003 SMTP/POP3,
but the attachment becomes a .cab file. Although the recipient can open the
cab, and retrieve the document inside it. If the recipient open his OWA, the
attachment still .doc.

Another case, a user receive a html email from a news broadcaster, the email
become a html attachment with blank (nothing) in the body email. Once again,
the email appears OK in the OWA.

What happened? did it do something with Symantec AntiVirus 11 Corporate
Edition? I have turn off the Internet Email protection and Outlook Email
protection.
 

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