.doc files from one person crash Word right after opening

S

Sondie

One person using word 2003 sends our office files. We use XP, word 2002.
Every time we try to open the files, they open, then the message that "Word
encountered a problem and needs to close....". She can send us a .rtf file
with no problems. Is it her problem or ours? This even happens if it is sent
to a middleman and then sent to us (they can open it with no problems).

Others seem to be able to open the documents on their computers.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top