.doc will not open from windows explorer

[Marc]

okay so I have a P4 1.8 GHz 512RAM computer. XP Pro in a domain. I was just
doing some system cleanup (for our Mayor no less) and I finish running
CCleaner, and leave the computer. 30 seconds later he comes and gets me and
says that he can't open his word documents.

He can open files from file>open in word and it works perfectly fine. If he
tries it from windows explorer (meaning he just double clicks on a .doc file)
it opens word, but it doesn't open the file. If he right clicks on a .txt
file and says open with word it opens fine... I am at a loss I have tried
messing with the file extention .doc to no avail, any help would be great.

 

[Bob Buckland ?:-\)]

Hi Marc,

There have been other reported cases where CCleaner has broken Office (there are settings in the latest version and on their forums
to leave parts of Office alone). MS's basic advise is to avoid the use of 3rd party registry 'helpers' for Office products.

You may want to try deleting the current extensions associated with Office app created documents (it's possible that more than Word
was affected) then running a repair/reinstall of Office to restore the defaults.

================
okay so I have a P4 1.8 GHz 512RAM computer. XP Pro in a domain. I was just
doing some system cleanup (for our Mayor no less) and I finish running
CCleaner, and leave the computer. 30 seconds later he comes and gets me and
says that he can't open his word documents.

He can open files from file>open in word and it works perfectly fine. If he
tries it from windows explorer (meaning he just double clicks on a .doc file)
it opens word, but it doesn't open the file. If he right clicks on a .txt
file and says open with word it opens fine... I am at a loss I have tried
messing with the file extention .doc to no avail, any help would be great.>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Marc]

thank you so much for a prompt reply, how would I go about doing that?

 

[Marc]

I have already reinstalled microsoft office completely