Docs won't open "because a dialog box is open."

[Saudades]

All of a sudden, when I try to open word documents I get the error message
"the command cannot be performed because a dialog box is open." I've never
seen this before. Does anyone have any idea what the problem might be?

Thanks,
s.

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[Saudades]

Why would this suddenly occur after years running Norton with no problem?

s.

 

[Graham Mayor]

You had better ask Symantec who make this application, as the problem came
with an update a year or so back.

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Graham Mayor - Word MVP


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