Document Building Blocks

[Adam Beale]

Hi,

If we try and add new text to the Building Blocks.dotx file, we're getting
an error message saying the the building blocks.dotx file is read only.

We're adding the text in the following way:

1, Highlight the text to be added.
2, From the Quick Parts menu select Save Selection to Quick Part Gallery
3, We name the building block and set the Save in option to Building
Blocks.dotx and click the OK button.

The dialogue box disappears and the changes appear to have been saved, but
when exiting word we get the message:


You have modified styles, building blocks, or other content that is stored
in "Building Blocks.dotx". Do you want to save changes to "Building
Blocks.dotx"?

With buttons "Yes", "No" and "Cancel"

If we select "Yes" we get the following error message:


The file is read only.
(Building Blocks.dotx)


We are using redirected folders on our network for My Documents and
Application Data. The users have full control of their redirected folders.

If we repeat the same steps as above without using redirected folders we are
able to save changes successfully to Building Blocks.dotx.

Any help here would be very much appreciated!

 

[Jean-Guy Marcil]

Hi,

If we try and add new text to the Building Blocks.dotx file, we're getting
an error message saying the the building blocks.dotx file is read only.

We're adding the text in the following way:

1, Highlight the text to be added.
2, From the Quick Parts menu select Save Selection to Quick Part Gallery
3, We name the building block and set the Save in option to Building
Blocks.dotx and click the OK button.

The dialogue box disappears and the changes appear to have been saved, but
when exiting word we get the message:


You have modified styles, building blocks, or other content that is stored
in "Building Blocks.dotx". Do you want to save changes to "Building
Blocks.dotx"?

With buttons "Yes", "No" and "Cancel"

If we select "Yes" we get the following error message:


The file is read only.
(Building Blocks.dotx)


We are using redirected folders on our network for My Documents and
Application Data. The users have full control of their redirected folders.

If we repeat the same steps as above without using redirected folders we are
able to save changes successfully to Building Blocks.dotx.

Make sure each user has access to its own folder (no sharing).

I would talk to the Network Administrators. Either the files become
Read-Only once you use the redirection, or, the file is considered by Word to
be in use so it cannot save (Network access timing problems?).

It seems that this is not a Word problem, but a network one. Try posting on
a group that has to do with your redirection scheme/software/application.

 

[GunnarD]

Hi,

My users have exactly the same problem...

I tested with my testuser and Word dont like when %appdata% is in a network
folder.

By the way, the file is only accesed by me so its no sharing violation what
so ever...

So it is a BUG in word??

/GunnarD

 

[Adam Beale]

I have since opened a support incident with Microsoft regarding this.

On Monday I was supplied with a hotfix that I applied yesterday evening.
Early testing looks like the hotfix has fixed the problem.

This is an Office hotfix which contains the KB number 948956.

 

[GunnarD]

ok, cool!

can u send me a link so I can get the hotfix aswell

regards

/Gunnard

 

[richie19rich77]

Has anyone got an update on this subject, I cannot see any report from
Microsoft regarding KB948956. We are having the same problem as
stated above and despreate to find a solution. Thanks

 

[Bob Buckland ?:-\)]

Hi Richie,

I'm not sure what you're looking for as far as a report, but the particular hotfix is available through the link at the top of
http://support.microsoft.com/kb/948956?FR=1

Be sure to read the article though to be sure it's the same issue.

============
Has anyone got an update on this subject, I cannot see any report from
Microsoft regarding KB948956. We are having the same problem as
stated above and despreate to find a solution. Thanks<<
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*