document created in Windows PC Word 2008,opened in Mac Word 2008, loses apostraphe replacedby equals

[wadley0]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I have some documents that created in Word 2008 on a Windows machine. When I open them on my Mac OSX 10.5 Word 2008, I lose the curly apostrophe. It is replaced with an equals sign.

If I open the same file in my vm word 2003, I get the appropriate curly appostrophe.

 

[John McGhie]

That's a wrong or bad font one side or the other of the Windows/Mac divide.

Which font is the quote in?

Careful! In Unicode, the font of the character is not necessarily the same
fond as the surrounding text. Make sure you select ONLY the quote mark, and
then have a look to see what the font is. In Unicode, the system runs down
its list of available fonts looking for a character. If the character is
not available in the font in use for the text, it takes it from the next
closest font that does have it.

Chances are, if you Search/Replace " for " you will put them right on both
sides of the divide.

In which case, I would be looking at the Windows machine to see what font it
is using for this activity.

Cheers

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I have some documents that created in Word 2008 on a Windows machine. When I
open them on my Mac OSX 10.5 Word 2008, I lose the curly apostrophe. It is
replaced with an equals sign.

If I open the same file in my vm word 2003, I get the appropriate curly
appostrophe.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[wadley0]

Thank you for your reply, it has given me some things to try, allow me to report.

The character in question is a curly apostrophe in Times New Roman. I also had the originator try it in Arial, but it still opens in mac as an equals sign.

It is worth noting, that this is not the normal equals sign. If I type an equals next to this , it looks slightly different.

When I change the font (within mac) of the two equals signs (the failed apostrophe and the equals I just typed), the equals sign will update to the new font, but the failed apostrophe remains exactly the same.

So it seems that mac word is inserting a placeholder for the curly apostrophe as it fails to convert it.

If I type a new apostrophe (in mac) it creates a curly apostrophe correctly, and updates it as I change fonts. I suspect it has something to do with Unicode, as one of the curly apostrophe's came across fine. Is there a way to see what Unicode character is being used?

I am a lone mac user in a windows world so if I can fix it on my end that would be great. (Where I am really the only one seeing the issue.) So any ideas on how to get mac word to recognize the apostrophe version coming from windows?

 

[John McGhie]

Hmmm... I use Windows Word 2003 at work and Mac Word at home, and I do not
get the problem.

If you select exactly ONE apostrophe, then use Insert>Symbol in Word, the
dialog will open with the character in use selected. It should be Character
212 (Unicode 2018).

In Times New Roman, you should see the same characters in use.

In Times, the same.

So: Unless your copy of Word is substituting a very old (OS 9...) version
of the font when you get the document, I cannot explain it.

Check in FontBook to see who made the Times New Roman font you are using.
Mine comes from Microsoft Typography and is version 3.05 (the upgraded
Unicode version shipped with Office 2004). If you have a version "2" font,
it may not have the correct Unicode characters in it.

Hope this helps

Thank you for your reply, it has given me some things to try, allow me to
report.

The character in question is a curly apostrophe in Times New Roman. I also had
the originator try it in Arial, but it still opens in mac as an equals sign.

It is worth noting, that this is not the normal equals sign. If I type an
equals next to this , it looks slightly different.

When I change the font (within mac) of the two equals signs (the failed
apostrophe and the equals I just typed), the equals sign will update to the
new font, but the failed apostrophe remains exactly the same.

So it seems that mac word is inserting a placeholder for the curly apostrophe
as it fails to convert it.

If I type a new apostrophe (in mac) it creates a curly apostrophe correctly,
and updates it as I change fonts. I suspect it has something to do with
Unicode, as one of the curly apostrophe's came across fine. Is there a way to
see what Unicode character is being used?

I am a lone mac user in a windows world so if I can fix it on my end that
would be great. (Where I am really the only one seeing the issue.) So any
ideas on how to get mac word to recognize the apostrophe version coming from
windows?

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]