Yeah, well, I am happily spraying .docx files around to my clients, many of
whom are Crusty Old Blue Chips with IT Departments that make Guantanamo Bay
seem like a holiday camp.
So far, I have not experienced much of a problem. The ability to handle
..docx is much more widespread than many people think.
But whatever you SEND, you should keep the master in .docx. It's a lot more
rugged and less prone to corruption.
Then again, I suppose we could mischievously suggest that the time to find
out which file format the client can cope with would be at the "start" of
the project. But hell, we wouldn't want to set any precedents like that:
they might start to expect it, yeah?
Cheers
Try them. I suspect you will find they have the patch already (and most of
them don't even know it). Windows machines were updated automatically about
12 months ago.
If they haven't got it, Windows will go and get it automatically. On the
Mac, if they have Software Update turned off, you may need to provide the
URL for them to go and get it.
You should alert them to the fact that sometime in the next five years or so
(probably sooner...) EVERY Word document will be in .docx format. They can
choose how many times they want to have a problem before they solve it once
and for all by installing the free converter. Or they could upgrade Office
and it will have the converter built-in.
You have that problem too, huh?
Yes... and a I'm 1-man business working for a billion-dollar
corporation.
I *should* tell them, sure, if I could even find the person responsible,
but in the meantime I will hear from the people commissioning me -- all
on severe deadlines -- saying "I couldn't open your file."
When they get to the point where all docs have to be docxs I'm sure
their IT people will handle it.
Until then, I'll let 'em have the docs.[/QUOTE]
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John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:
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