document name or path is not valid, try these suggestions

[admin]

OK, i have a user trying to open a doc in word. we get the
following informational.
When you use Word 2003 to try to open a document, you may
receive the following error message:

The document name or path is not valid. Try these
suggestions.
Check the file permissions for the document or drive.
Use the File Open dialog box to locate the document.
C:\...\file path\file name

I have done what was mentioned and it doesnt work.
I have tried it also in cmd: Winword.exe /safe, i have
done a restore of the document from monday. i have also
enabled it in help/about ms word/disabled items field. i
unchecked smart tags. i am beliving it is a corrupt file,
just wanted others views on this thanks.

 

[Guest]

I have also tried to open it in word pad, no go it says in
use by another application. still trying to figure this
one out.

 

[TF]

Disable the Office Plug-in option in Norton Anti Virus.



: OK, i have a user trying to open a doc in word. we get the
: following informational.
: When you use Word 2003 to try to open a document, you may
: receive the following error message:
:
: The document name or path is not valid. Try these
: suggestions.
: Check the file permissions for the document or drive.
: Use the File Open dialog box to locate the document.
: C:\...\file path\file name
:
: I have done what was mentioned and it doesnt work.
: I have tried it also in cmd: Winword.exe /safe, i have
: done a restore of the document from monday. i have also
: enabled it in help/about ms word/disabled items field. i
: unchecked smart tags. i am beliving it is a corrupt file,
: just wanted others views on this thanks.
:
: