It doesn't happen to all your documents...
Is this consistent i.e. always the same documents that won't open and the
same documents that will open? Which version of Office are you using? Is
there any commonality about those that will open and those that won't open.
Terry
: This doesn't happen to all my documents
:
: "Suzanne S. Barnhill" wrote:
:
: > According to Office MVP Beth Melton:
: >
: > If Norton AV was installed at one time then the DLL for the Office
: > Plug-in could still be registered.
: >
: > Search for : officeav.dll
: >
: > If you find it then go to Start/Run and run the following command:
: >
: > regsvr32 /u "<path>\officeav.dll"
: >
: > Here is a KB article that provides a few additional details. It does
: > not include information on Norton CE but it will contain additional
: > details on the unregister command if you need them:
: >
http://support.microsoft.com/?kbid=329820
: >
: > --
: > Suzanne S. Barnhill
: > Microsoft MVP (Word)
: > Words into Type
: > Fairhope, Alabama USA
:
: > Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
: > all may benefit.
: >
: > : > > We run Symantec corporate version
: > >
: > > "TF" wrote:
: > >
: > > > Do you have Norton Anti Virus? Disable the Office Plug-in option in
NAV.
: > > >
: > > > --
: > > > Terry Farrell - Word MVP
: > >
: > > >
: > > > : > > > :I get an error message when retrieving a document "document name or
: > path
: > > > not
: > > > : valid. What would cause this. The document is there. I tried to
: > rename.
: > > > I
: > > > : opened the document in wordpad, but it doesn't keep the
formatting.
: > Any
: > > > : suggestions??
: > > >
: > > >
: > > >
: >
: >
:
