document prints blank

T

tjones1982

Hi,

I have a document that looks fine on screen and in print preview
etc...however when prints, it only prints the underlines of email and
web addresses, the rest of the document prints blank.

I thought it might be a driver issue on the HP LaserJet 2420, so
changed it trying the following: Windows generic print driver, PCL5e,
PCL6 and PS driver (all from HP site)....all with the same
result...the document prints blank.

This problem only occurs on specific documents. I compared a document
that prints fine with a document that prints blank...the only
difference i could see was a difference in font...

The font of the document that prints blank was 'Helv'. I then
therefore thought it might be a font issue...however a similar problem
then occurred, this time with a document that was using the 'Aerial'
font.

Could this be an OS issue? It is a HP LaserJet 2420n printer running
on Windows 2003.

Any help would be gratefully appreciated.

Cheers
 

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