Document routing

M

Mfoster

I have users that are attempting to use routing slips and route their
documents through a review chain. Each recipient seems to have a different
error when it is their turn to route the document.

1. Your mail system does not support certain systems needed for document
routing
2. Ambiguous mail address. There are two or more people whose mail address
match the one specified.
3. General mail failure. Close Excel, restart the mail system and try again.

All users are using office 10 (XP)
Word 2002 sp3
Outlook 2002 sp3
Exchange 2000 Sp4

I have tried to research this via the Knowledge base, but I am coming up
empty. Some user can send and some cannot. I made sure they were pulling the
recipients from the GAL and not from a PAB.

I am not sure where to go from here.
 

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