Document Scanning Problem

[Bill Eversole]

I have been running MS Office 2007 since March w/ no problems. Today
when I attempted to scan a document using MS Office Document Scanning
it returned a blank sheet with a little symbol in the lower right
corner. When I right-click on the little symbol and select properties
it says "no text found" in the OCR status. I have tried all four
presets with the same result.

When I scan documents from Irfanview I get normal results.

Any ideas for a fix? Thanks in advance.

Bill

 

[Bill Eversole]

I have been running MS Office 2007 since March w/ no problems. Today
when I attempted to scan a document using MS Office Document Scanning
it returned a blank sheet with a little symbol in the lower right
corner. When I right-click on the little symbol and select properties
it says "no text found" in the OCR status. I have tried all four
presets with the same result.

When I scan documents from Irfanview I get normal results.

Any ideas for a fix? Thanks in advance.

Bill

Problem seems to be fixed. Did a repair install of Office
2007....didn't help. Downloaded and installed Vista driver from
manufacturer's web site...back to normal. Don't know why the Vista
driver installed by the OS worked for months until now.

Bill